Business Details
16 Years
experience
Your Trusted Ford Dealership in Sanford, NC
Crossroads Ford Sanford has been a trusted automotive partner since March 2010, offering new and used Ford vehicles, certified pre-owned options, and comprehensive service solutions. Our team prioritizes customer satisfaction through transparent pricing, bilingual support, and personalized financing plans tailored to individual budgets. With access to Ford's latest models including the F-150, Mustang Mach-E, and Expedition, we provide a seamless buying experience backed by 40+ years of Ford truck expertise.Our service department features factory-trained technicians utilizing genuine OEM parts for maintenance and repairs, while our mobile service and pickup/drop-off options enhance convenience. Located in Sanford, NC, we serve surrounding communities with a commitment to ethical business practices and long-term customer relationships.
Services
New Vehicle Sales
Certified Pre-Owned
Automotive Financing
Vehicle Maintenance
Mobile Service
Parts Department
At-Home Test Drives
Details
- Year established: 2010
Highlights and features
- We offer a 172-point inspection on all certified pre-owned vehicles.
- Our team includes bilingual staff to assist Spanish-speaking customers.
- We provide exclusive 3 On Us VIP maintenance benefits for new Ford buyers.
- Our technicians use genuine OEM and Motorcraft parts for all repairs.
- We offer convenient mobile service and pickup/drop-off vehicle maintenance.
Associations and certifications
- Ford Certified Pre-Owned
- CARFAX Vehicle History Report
What people say
Knowledgeable sales team
Convenient mobile service
Transparent pricing
Quality vehicle inspections
Bilingual support available
Services
New Vehicle Sales
Explore Ford's latest models including F-150, Mustang Mach-E, and Expedition with expert guidance from our sales team. We offer competitive pricing on all new inventory with access to factory incentives and exclusive VIP benefits for new vehicle buyers. Our consultants help customers find vehicles matching their lifestyle needs through personalized walkthroughs and extended test-drive options.
Certified Pre-Owned
Access rigorously inspected pre-owned Fords with CARFAX verification and comprehensive warranties. Our certified pre-owned program includes multi-point inspections, vehicle history reports, and FordPass rewards benefits. Customers receive peace of mind through transparent pricing and financing options specifically designed for quality pre-owned vehicle purchases.
Automotive Financing
Secure competitive financing through our dedicated finance department with online pre-approval options. We offer tailored payment plans, trade-in valuation tools, and assistance with credit qualification to make vehicle ownership accessible. Our team works with multiple lenders to find suitable financing solutions for all credit profiles.
Vehicle Maintenance
Maintain vehicle performance with factory-trained technicians using genuine OEM parts and Ford-recommended maintenance procedures. Services include oil changes, brake repairs, diagnostics, and warranty-covered work with access to 3 On Us VIP benefits for new vehicle owners. We accommodate urgent service needs through mobile and pickup/drop-off options.
Mobile Service
Schedule convenient vehicle maintenance at your home or workplace with our mobile service technicians. Available for oil changes, filter replacements, software updates, and most recalls within 30-mile radius. This service eliminates transportation barriers while maintaining factory-level quality standards through genuine parts and expert technicians.
People
Jared Johnston
General Manager
Leading Crossroads Ford Sanford's operations since 2010, Jared Johnston oversees dealership strategy and customer experience. With extensive automotive industry experience, he focuses on ethical business practices and community engagement while maintaining high service standards.
Tim Williams
Sales Manager
As Sales Manager, Tim Williams leads our vehicle sales team with over 15 years of automotive expertise. He specializes in matching customers with Ford vehicles that meet their specific lifestyle needs while ensuring transparent pricing and financing options.
Kevin Gilmore
Service Manager
Kevin Gilmore manages our service department, ensuring all maintenance and repair work meets Ford's quality standards. With a focus on technician training and customer communication, he oversees the implementation of factory-recommended maintenance procedures and warranty-covered repairs.
Jeff Smith
Parts Manager
Jeff Smith supervises our parts inventory, ensuring availability of genuine OEM, Motorcraft, and Omnicraft components. He manages parts ordering systems and staff training to maintain efficient service operations while supporting customer-specific part requests.
Questions
What financing options are available for first-time buyers?
We offer specialized financing programs for first-time buyers including low down payment options and credit-building assistance through our finance department.
Do you provide service for non-Ford vehicles?
Yes, our service department works on most makes and models using Omnicraft parts for non-Ford vehicles while maintaining factory-recommended maintenance standards.
Can I schedule service appointments online?
Yes, use our online scheduling system to book maintenance appointments or contact our service department directly at 919-775-2221 for urgent needs.
What benefits come with Ford Certified Pre-Owned vehicles?
CPO vehicles include a 172-point inspection, CARFAX report, extended warranty coverage, and FordPass rewards program access for added value.
Are extended test drives available?
Yes, we offer 24-hour extended test drives for qualified customers with valid insurance and driver's license verification.
Do you accept trade-in vehicles?
Yes, our finance department provides trade-in valuations and handles all aspects of vehicle trade transactions during the purchasing process.
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