Business Details
50+ Years
experience
Your Trusted Jewelry Store in Iowa City Since 1947
Herteen & Stocker Jewelers has been a trusted family-owned business in Iowa City since 1947. Our legacy began with Willa Dickens and continues through three generations of the Dickens family, who remain actively involved in daily operations. We specialize in fine jewelry, engagement rings, wedding bands, and custom designs, supported by in-house repairs conducted by certified gemologists. Our team prioritizes personalized service, combining technical expertise with a deep understanding of customer needs to create meaningful, lasting pieces.With decades of collective experience, we maintain a commitment to quality craftsmanship, transparent communication, and community trust that defines our reputation as one of Iowa City's most respected jewelers.
Services
Engagement Rings
Wedding Bands
Custom Jewelry
Jewelry Repair
Diamond Appraisals
Loose Diamonds
Watch Repair
Pearl Restringing
Ring Sizing
Insurance Appraisals
Details
- Year established: 1947
Highlights and features
- We offer three generations of family-owned jewelry expertise since 1947
- Our certified gemologists provide expert diamond grading and jewelry repair
- Custom design services tailored to individual style and budget
- In-house repairs completed by experienced bench jewelers
- Personalized service focused on building long-term customer relationships
What people say
Great experience
Phenomenal job
Friendly staff
Stress-free experience
Top class organization
Services
Engagement Rings
We offer a comprehensive selection of diamond engagement rings featuring various cuts including round brilliant, princess, and oval shapes. Our collection includes both earth-mined and lab-grown diamonds with customizable settings to suit different preferences and budgets. Certified gemologists guide customers through the selection process to find the perfect symbol of commitment.
Custom Jewelry
Our custom jewelry service allows clients to create unique pieces tailored to their personal style. Using advanced design software and traditional craftsmanship techniques, we transform ideas into reality through collaborative consultations. The process includes stone selection, metal choice, and detailed design specifications to create one-of-a-kind jewelry pieces that reflect individual stories.
Jewelry Repair
We provide professional jewelry and watch repair services performed by experienced bench jewelers with decades of expertise. Our in-house repair capabilities include ring sizing, pearl restringing, clasp repairs, and complex restoration projects. Certified gemologists ensure proper handling of precious materials while maintaining the integrity and value of each piece.
Diamond Appraisals
Our certified gemologists offer detailed diamond grading and jewelry appraisal services for insurance purposes. Using industry-standard evaluation methods, we provide accurate documentation of diamond characteristics, metal purity, and overall value. These appraisals include comprehensive descriptions and professional photography for insurance coverage and future reference.
Wedding Bands
We specialize in wedding bands and eternity bands featuring various diamond configurations and metal options. Our collection includes both contemporary and traditional designs with different width and setting choices. Custom band creation services allow couples to design matching sets that reflect their personal style and commitment to each other.
People
Willa Dickens
Owner
Willa Dickens founded Herteen & Stocker Jewelers in 1947 after graduating from the American Academy of Horology. With over 70 years in the business, she established the store's reputation for quality craftsmanship and personalized service. Her horology expertise and commitment to customer satisfaction remain foundational to the company's success.
Kate Dickens Long
Sales Associate
Kate Dickens Long represents the third generation of the family in the jewelry business. With a design degree from Harrington Institute and GIA diamond grading certification, she specializes in custom design and client consultations. Her expertise in jewelry display and marketing continues the family tradition of excellence.
Lisa Kober
Sales Associate
Lisa Kober has been with Herteen & Stocker for over 25 years, specializing in custom jewelry design and diamond selection. A GIA diamond grading graduate, she works closely with clients to create personalized pieces while ensuring quality diamond sourcing. Her extensive experience makes her a trusted advisor for complex custom orders.
Luetta Greene
Bench Jeweler
Luetta Greene brings 16 years of jewelry repair expertise to Herteen & Stocker. A graduate gemologist from Paris Junior College, she handles intricate repairs and custom fabrications with precision. Her technical skills and customer service orientation ensure each jewelry piece receives meticulous attention during repair processes.
Helen Rumelhart
Sales Associate
Helen Rumelhart joined the team with a fresh perspective and merchandising expertise from her Iowa State University apparel merchandising degree. She provides enthusiastic customer service and helps clients navigate the store's extensive jewelry collection. Her background in event planning enhances the overall shopping experience for engagement and wedding jewelry customers.
Questions
What services does Herteen & Stocker Jewelers offer?
We offer engagement rings, wedding bands, custom jewelry design, jewelry repair, diamond appraisals, and watch repair services with certified gemologists.
Do you provide custom jewelry design options?
Yes, our custom design service allows you to create personalized pieces with guidance from our experienced designers and gemologists.
What payment options are available?
We offer flexible payment and financing options to help you purchase your desired jewelry pieces.
What is your return policy?
Items returned in original condition within 30 days receive a full refund; gift items receive store credit for future purchases.
How long have you been in business?
Herteen & Stocker Jewelers has served Iowa City since 1947, maintaining family ownership for three generations.
Do you have certified professionals on staff?
Yes, our team includes certified gemologists and experienced bench jewelers with decades of combined industry expertise.
