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At SERVPRO of Fresno Northwest, we understand the importance of prompt and effective restoration services after a disaster. That's why we're committed to providing 24/7 emergency services to residential and commercial properties in Fresno and surrounding areas. Our team of highly trained professionals has the expertise and equipment to handle any size disaster, from water and fire damage to mold remediation and storm damage restoration.
Our Services
We offer a wide range of restoration and cleaning services, including:
- Water Damage Restoration: Our team is equipped to handle any type of water damage, from toilet floods to burst pipes.
- Fire Damage Restoration: We provide comprehensive fire damage restoration services, including board-up, smoke removal, and soot cleanup.
- Mold Remediation: Our certified technicians can identify and remove mold growth, ensuring a safe and healthy environment.
- Storm Damage Restoration: We're prepared to handle storm damage, including wind, hail, and flood damage.
- Cleaning Services: Our cleaning services include air duct and HVAC cleaning, biohazard cleanup, carpet and upholstery cleaning, and more.
Why Choose Us?
At SERVPRO of Fresno Northwest, we pride ourselves on being a trusted leader in the restoration industry. Our team is committed to providing exceptional customer service, and we strive to make the restoration process as smooth and stress-free as possible. We're locally owned and operated, but we also have the resources and support of a national company. That means we can respond quickly to any size disaster, with the equipment and expertise to handle even the most complex restoration projects.
Community Involvement
As a locally owned company, we're committed to giving back to our community. We participate in local events and sponsorships, and we're proud to be a part of the Fresno, CA community. Our team is dedicated to making a positive impact in our community, and we're always looking for ways to get involved and make a difference.
Overview of SERVPRO of Fresno Northwest Reviews
Positive Experience with Water Remediation and Restoration Services
The majority of reviewers had a positive experience with SERVPRO of Fresno Northwest, praising their prompt and professional service. Many reviewers appreciated the company's quick response time, thorough assessments, and quality work. They also commended the company's staff, including Diego, Riley, and Shawn, for their professionalism, attention to detail, and care for their clients.
Excellent Communication and Customer Service
Reviewers praised the company's excellent communication, explaining every step of the process and providing detailed reports. They also appreciated the company's willingness to work with insurance companies and provide support during stressful situations.
Timely and Efficient Service
Many reviewers appreciated the company's timely and efficient service, including their ability to complete jobs quickly and minimize damage. They also praised the company's attention to detail and care for their clients' properties.
Negative Experiences
However, a few reviewers had negative experiences with SERVPRO of Fresno Northwest. One reviewer was dissatisfied with the company's response to a fire damage cleanup, citing incomplete work and a high bill. Another reviewer experienced delays and lack of progress with their insurance claim.
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