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The Urban Pet is the ultimate destination for pet enthusiasts, offering a unique and unparalleled shopping experience. Our modern and spacious stores, located in Los Angeles, Beverly Blvd, Silver Lake, South Pasadena, Eagle Rock Blvd, and La Brea Ave, provide a welcoming atmosphere for pet owners and their furry friends.
Our Story
At The Urban Pet, we're passionate about providing top-notch pet care and supplies. Our stores feature over 80 brands of premium pet foods, including raw, kibble, wet, freeze-dried, and lightly cooked options, all free from by-products, corn, wheat, and soy. Our hand-selected range of pet supplies, including beds, collars, leashes, bowls, and daily necessities, cater to dogs, cats, birds, small animals, and reptiles. We're committed to offering competitively low prices, ensuring that our customers receive the best value for their money.
Our Services
Our boutique-like stores offer a range of services, including dog obedience classes, pet photography, vaccination clinics, and dental clinics. Our knowledgeable and friendly staff are always available to provide expert advice on pet care, nutrition, and behavior. We're dedicated to building strong relationships with our customers and their pets, providing personalized attention and care.
Our Mission
At The Urban Pet, we believe that every pet deserves the best possible care. We're dedicated to providing a unique shopping experience, exceptional customer service, and unparalleled expertise in pet care. We're committed to building a community of pet enthusiasts who share our passion for animal welfare and wellbeing.
Our Values
At The Urban Pet, we're guided by a set of core values that reflect our commitment to animal welfare, customer satisfaction, and community involvement. We believe in:
- Providing exceptional customer service and expert advice
- Offering high-quality, premium pet foods and supplies
- Building strong relationships with our customers and their pets
- Supporting local animal welfare organizations and initiatives
- Creating a welcoming and inclusive community for pet enthusiasts
Overview
The reviews are largely positive, with customers praising the friendly and knowledgeable staff, wide selection of products, and welcoming atmosphere of the pet store.
Staff and Service
The staff at the pet store are highly praised for their friendliness, knowledge, and willingness to help customers. Many reviewers mentioned specific employees who went above and beyond to assist them.
Products and Selection
The store is commended for its wide selection of high-quality pet food and supplies, including specialty and hard-to-find items. Reviewers appreciated the variety of options available for different types of pets.
Atmosphere and Experience
The store's atmosphere is described as welcoming and comfortable, with some reviewers mentioning the clean and organized layout of the shop. The indoor turtle/fish pond is a unique feature that adds to the store's appeal.
Negative Comments
Some reviewers expressed disappointment with the prices of certain items, feeling that they were overpriced. A few reviewers had negative experiences with staff members, citing poor service or a lack of interest in helping them.
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