Helping our Students Reach New Levels of Academic Success!
Who We Are
IMPOWER is a leading non-profit mental health, substance misuse, and child well-being organization dedicated to empowering the lives of those in need. Our mission is to change lives by protecting, counseling, teaching, and inspiring individuals and families to reach their full potential. For over 25 years, IMPOWER has been serving thousands of individuals and families annually in the home, school, and community-based settings.
Our History
Founded in 1994, IMPOWER has grown from a small organization to a respected and trusted partner in the community. We have served over 9,000 unique individuals and families annually, providing a continuum of services that aim to help individuals and families achieve the skills and tools needed to lead safe, healthy, meaningful, and productive lives.
Our Philosophy
At IMPOWER, we believe that every individual has inherent worth and potential. We recognize the right of self-determination and the interdependence of all aspects of an individual's life. We are committed to providing effective services of the highest quality and working collaboratively with community partners to achieve individual and community goals. We also acknowledge the importance of relationships in shaping behavior and character, and we strive to continually meet individual and community needs.
Our Services
IMPOWER offers a range of services designed to support mental health, substance misuse, and child well-being. Our services include:
- Outpatient mental health and substance misuse services
- Telehealth services
- Alpha prevention program
- Juvenile drug court
- The Village, our transitional housing program
- Outpatient therapy
- Medication management
Volunteer Opportunities
We are grateful for the opportunity to serve our community, and we are always looking for individuals and groups to join us in our mission. Whether you are interested in on-going, seasonal volunteer involvement or just a one-time project, there is something for everyone at IMPOWER. From special event volunteering to facility upkeep, we have a range of opportunities available.
IMPOWER's Impact
In FY 2020-21, our volunteers contributed 502 hours of service, which is equivalent to a value of $14,056. We are grateful for the dedication and hard work of our volunteers, who make a meaningful impact in the lives of those we serve.
Get Involved
If you are interested in volunteering with IMPOWER, please complete our Volunteer Interest Form. Once submitted, a member of our team will reach out by email to share next steps. We also encourage you to view and download our Volunteer Release and Guidelines.
Join the IMPOWER Team
If you are interested in making a difference in the lives of others, join our team of dedicated professionals. We are always looking for talented and motivated individuals to help us achieve our mission.
Underwhelming Experience
Several reviewers have expressed their disappointment and frustration with this agency, citing a lack of professionalism, poor communication, and unacceptable changes to their services. Many reviewers have given the agency only one star, stating that they have had a negative experience.
Inconsistencies in Service
Some reviewers have mentioned that they have been patients for a while, but have experienced sudden and unexpected changes, such as being discharged without enough notice or difficulty in finding new doctors. Others have complained about the lack of response from the agency, with one reviewer stating that important phone calls are put on hold for over 30 minutes.
Positive Feedback
However, a few reviewers have shared incredibly positive experiences, praising a specific psychiatrist, Colette Rackleff, for her exceptional care and impact on their lives. They describe her as God-sent and a true blessing, and express gratitude for the positive changes she has brought to their families.
Communication Issues
Reviewers have also mentioned issues with communication, citing difficulties in getting in touch with the agency, lack of notice about changes, and unhelpful receptionists. One reviewer was hung up on by a receptionist when they tried to get answers about changes to the agency's services.
Lack of Transparency
Some reviewers have expressed frustration with the lack of transparency about changes to the agency's services, citing a lack of notice or information about new policies. This has led to feelings of discomfort and uncertainty.
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