Business Details
20 Years
experience
Emergency
services
Your Partner for Managed IT Services & Cybersecurity
Founded in 2006 by Adam Schwartz, Computer Courage has built a reputation for delivering personalized, expert IT support while prioritizing customer relationships over transactional interactions. Our philosophy centers on treating clients as partners, offering solutions that align with their unique needs while maintaining a focus on minimizing operational disruptions. With a team of certified professionals based in Emeryville, we serve businesses across the East Bay and San Francisco Bay Area, combining technical expertise with a commitment to transparency, accountability, and continuous innovation.Our approach includes proactive system monitoring, customized IT planning, and 24/7 support to ensure business continuity. We emphasize education and clear communication, empowering clients to make informed technology decisions. Over nearly two decades, we have evolved from a one-person operation into a full-service IT provider, maintaining our core values while expanding our capabilities to address modern cybersecurity challenges and infrastructure demands.
Services
Managed IT Services
Server & Network Support
Cybersecurity Solutions
Backup & Disaster Recovery
Cloud Migration
IT Consulting
Mobile Device Management
VOIP Systems
Workstation Management
Remote Support
Details
- Year established: 2006
Highlights and features
- We offer 18+ years of experience in customized IT solutions for Bay Area businesses
- Our team provides 24/7 proactive system monitoring and emergency response
- We create personalized technology roadmaps aligned with business objectives
- Our technicians hold industry-recognized certifications in network security
- We guarantee transparent communication and no hidden fees in service contracts
What people say
Honest, reliable, responsive
Creative use of new technologies
Seamless office transition support
Proactive system monitoring
Expert cybersecurity solutions
Services
Managed IT Services
Our comprehensive managed IT services provide continuous monitoring and maintenance of your technology infrastructure. We handle system updates, security protocols, and network performance to prevent disruptions while offering priority support for urgent issues. This service includes documentation, inventory tracking, and strategic planning to align technology with business goals.
Server & Network Support
We design, implement, and maintain secure server environments and network systems. Our experts manage Windows, Mac, and cloud-based servers while ensuring optimal performance through 24/7 monitoring. Services include firewall configuration, VPN setup, and proactive maintenance to minimize downtime and protect critical business data.
Backup & Disaster Recovery
Our backup solutions provide continuous data protection with multiple version retention and rapid recovery capabilities. We implement redundant systems for both on-site and cloud storage, ensuring business continuity in case of hardware failure or cyberattacks. Image backups allow complete system restoration within hours rather than days.
Cybersecurity Solutions
We protect businesses through enterprise-grade security measures including antivirus protection, patch management, and intrusion prevention. Our approach combines automated threat detection with manual system reviews to identify vulnerabilities. We implement secure remote access solutions and maintain detailed audit trails for compliance requirements.
IT Consulting
Our consultants develop customized IT roadmaps aligned with organizational objectives. We assess existing infrastructure, recommend cost-effective upgrades, and implement solutions that enhance productivity. Regular strategy sessions ensure systems remain optimized as businesses grow and technology evolves, with detailed documentation for all implemented solutions.
People
Adam Schwartz
CEO & Founder
Adam founded Computer Courage in 2006 with a vision to transform IT support through personalized service. He leads strategic initiatives while maintaining direct client relationships, ensuring the company's growth aligns with its founding principles of integrity and technical excellence.
Spencer
Director of IT Services
Spencer oversees service delivery and team operations, ensuring technical excellence across all client engagements. With extensive experience in network architecture and cybersecurity, he manages complex infrastructure projects while mentoring junior technicians in best practices for client support.
Evelyn
Tech Services Lead
Evelyn coordinates technical operations and client implementations, combining deep systems expertise with exceptional problem-solving skills. She specializes in server migrations and cloud integration projects, ensuring seamless transitions while maintaining strict data security protocols throughout implementation processes.
Alyssa
Service Desk Manager
Alyssa leads our helpdesk operations, managing daily support requests and technical escalations. She ensures efficient ticket resolution while maintaining clear communication with clients. Her team handles both remote and on-site support needs with consistent, professional service delivery.
Dewey
Technical Account Manager
Dewey serves as primary liaison for key clients, understanding business needs to recommend optimal technology solutions. He manages long-term account strategies while coordinating technical resources to implement customized IT plans that support organizational growth objectives.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity solutions, server maintenance, cloud migration, and 24/7 helpdesk support tailored to small business needs.
Do you support both Mac and Windows systems?
Yes, our team has expertise in managing mixed environments with both Mac and Windows systems, ensuring seamless integration and compatibility.
How do you handle emergency IT issues?
We offer 24/7 emergency support with rapid response times for critical system failures or security incidents affecting business operations.
Can you help with cloud migration projects?
Yes, we specialize in secure cloud migrations including email systems, file storage, and application transitions to platforms like Google Workspace and Microsoft 365.
What backup solutions do you provide?
We implement continuous data protection with redundant storage options, version history retention, and rapid recovery capabilities for both on-premise and cloud systems.
Do you work with nonprofit organizations?
Yes, we have extensive experience supporting nonprofits with technology solutions, including cloud infrastructure, cybersecurity, and cost-effective IT planning.
