Business Details
Emergency
services
Trusted IT Services in Hauppauge
Optel BCS has built a reputation as a trusted provider of comprehensive technology solutions for businesses. Our approach combines cutting-edge infrastructure with dedicated professionals focused on delivering long-term client relationships. We specialize in integrated IT management across diverse platforms including PCs, Macs, Windows, Linux, and mobile devices. Our services are supported by a world-class Network Operations Center (NOC) and 24/7 Help Desk with web-based management portal. With decades of combined experience, our leadership team prioritizes excellence in customer service and strategic technology implementation.We maintain rigorous technical standards through continuous monitoring, security updates, and proactive maintenance. Our engineers hold top industry certifications including Microsoft, Cisco, VMware, and Citrix. We provide tailored solutions that enhance productivity while reducing operational risks. Our commitment to quality extends to thorough staff screening processes and comprehensive background checks. By focusing on both technical expertise and client satisfaction, we deliver reliable technology solutions that support business growth.
Services
Cloud Services
Device Management
IT Support
Business Continuity
Network Security
Data Backup
Highlights and features
- We offer 24/7 personalized customer support with a dedicated Network Operations Center
- Our team consists of certified experts with decades of combined industry experience
- We implement strategic IT planning tailored to each business's specific needs
- We provide proactive network monitoring and automatic security updates
- We maintain rigorous technical standards with top industry certifications
Associations and certifications
- Microsoft
- Cisco
- VMware
- Citrix
- SonicWall
Services
Cloud Services
Our cloud services provide flexible IT solutions accessible via internet for business operations. We offer Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS) models. Our solutions enable businesses to access data, applications, and storage through various devices while maintaining security and reliability.
Mobile Device Management
Our mobile device management platform secures and manages smartphones, tablets, and other mobile devices in the workplace. We support iOS, Android, Windows, and BlackBerry devices with features like device enrollment, policy enforcement, and application distribution. Our solution balances user flexibility with enterprise security requirements.
Network Security
Our comprehensive network security protects IT infrastructure from cyber threats. We implement antivirus protection, firewalls, spam filters, and data backup solutions. Our security experts help businesses establish robust defense mechanisms against hacking attempts and data breaches.
Business Continuity
Our business continuity planning ensures operational resilience during unexpected disruptions. We develop customized recovery strategies for data protection and system restoration. Our solutions minimize downtime and maintain critical business functions during emergencies.
Managed IT Services
Our managed IT services provide ongoing network monitoring and technical support. We offer 24/7 Network Operations Center assistance, hardware monitoring, and automatic security updates. Our engineers deliver both remote and on-site support for comprehensive IT infrastructure management.
People
Mike Mannino
Executive Team Member
With over 30 years in voice and data networking, Mike leads a dedicated team focused on customer excellence. His leadership drives Optel's success through quality team recruitment and customer service standards.
Frank Lauro
VP of Business Development
With 1979 industry experience, Frank builds relationships with resellers and partners while maintaining core values in customer support. He contributes to daily business operations and strategic development.
Josh Castellano
VP of Operations
With 15+ years in technology management, Josh oversees managed services operations. He designs productivity solutions for businesses while ensuring client satisfaction through effective service delivery and technical expertise.
Questions
What IT services does Optel BCS offer?
We provide cloud services, network security, mobile device management, business continuity planning, and 24/7 managed IT support for businesses of all sizes.
How does Optel ensure business continuity?
We develop customized disaster recovery plans with data backup solutions and system restoration strategies to minimize downtime during unexpected disruptions.
Do you provide 24/7 technical support?
Yes, our Network Operations Center offers 24/7 technical support with both remote monitoring and on-site assistance available for urgent issues.
What security measures do you implement?
We deploy antivirus protection, firewalls, spam filters, and regular security updates to protect against cyber threats and data breaches.
How do you manage mobile devices?
Our Mobile Device Management platform supports iOS, Android, Windows, and BlackBerry devices with secure enrollment, policy enforcement, and application distribution.
