Business Details
28 Years
experience
Emergency
services
Managed IT Services for Long Island Businesses
The Computer Pros of America has been a trusted provider of managed IT services and business IT solutions since 1998. Our team of certified professionals delivers proactive network management, cybersecurity, cloud solutions, and 24/7 service desk support to businesses across Long Island. With over two decades of experience, we combine cutting-edge technology with personalized service to minimize downtime and maximize operational efficiency. Our mission focuses on providing reliable, affordable IT solutions tailored to small and mid-sized businesses.We maintain industry certifications and partnerships with leading technology vendors to ensure our clients receive best-in-class services. Our commitment to customer satisfaction is demonstrated through a 100% money-back guarantee and 99% uptime metrics. Located in Deer Park, NY, we serve Nassau and Suffolk County businesses with both remote and on-site support options.
Services
Managed IT Services
Cloud Solutions
Business IT Consulting
Disaster Recovery
24/7 Service Desk
Network Security
Remote Monitoring
Data Backup
Endpoint Protection
Virtual CIO Services
Details
- Year established: 1998
Highlights and features
- 24/7 service desk with live US-based technicians
- Microsoft-certified IT professionals with 20+ years experience
- Proactive network monitoring and cybersecurity protection
- 99% customer satisfaction rating across services
- Local presence with on-site support in Nassau & Suffolk County
Associations and certifications
- Microsoft
- Dell
- HP
- Cisco
- Symantec
What people say
Fast response times
Reliable service
Knowledgeable technicians
Proactive maintenance
Cost-effective solutions
Services
Managed IT Services
Our comprehensive managed IT services provide continuous network monitoring, automated maintenance, and proactive system management. Businesses benefit from reduced downtime through 24/7 remote monitoring and rapid issue resolution. Our solutions include patch management, asset tracking, and performance optimization tailored to small and mid-sized organizations.
Cloud Solutions
We deliver enterprise-grade cloud solutions including Microsoft 365 administration, cloud backups, and disaster recovery planning. Our cloud migration services ensure secure data accessibility while maintaining compliance standards. Businesses gain scalability and cost-efficiency through customized cloud infrastructure implementations.
Business IT Consulting
Our certified consultants provide technology roadmaps aligned with business objectives. Services include infrastructure assessment, cybersecurity planning, and technology investment strategies. We help organizations implement solutions that improve productivity while maintaining security and compliance requirements.
24/7 Service Desk
Our round-the-clock service desk offers immediate assistance through phone, email, and remote access. Support includes rapid ticket resolution, system troubleshooting, and user training. Businesses benefit from guaranteed response times and dedicated account management for consistent service quality.
Network Security
We implement multi-layered security solutions including endpoint protection, firewall management, and intrusion detection systems. Regular vulnerability assessments and employee training programs help prevent data breaches. Our security monitoring services provide real-time threat detection and rapid incident response capabilities.
People
Michael Cotrone
President/CEO
Michael Cotrone leads The Computer Pros of America with over 20 years of IT management experience. He oversees strategic operations, vendor partnerships, and service delivery standards while maintaining industry certifications including MCSE and MCITP.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cloud solutions, cybersecurity, network monitoring, and 24/7 service desk support tailored to small and mid-sized businesses.
Do you provide 24/7 IT support?
Yes, our US-based service desk operates 24 hours a day, 7 days a week with live technicians available for immediate assistance.
How do you handle emergency IT issues?
We prioritize critical issues with rapid remote access and on-site dispatch when needed, maintaining 99% uptime through proactive monitoring.
What areas do you serve?
We primarily serve Long Island businesses in Nassau and Suffolk Counties, with both remote and on-site service capabilities.
Do you offer cloud migration services?
Yes, we provide comprehensive cloud solutions including migration planning, implementation, and ongoing management for Microsoft 365 and other platforms.
What certifications do your technicians hold?
Our team includes Microsoft Certified Professionals (MCSE, MCITP) and specialists with industry-recognized security and networking certifications.
