Relax, We'll Do the Cleaning.
Since 1996, The TNS Group has been a leading provider of managed IT services across the Northeast and beyond. Our mission is to empower businesses of all sizes with reliable, responsive, and cost-effective IT solutions that enhance productivity, optimize performance, and mitigate security risks.
What We Do
We offer a comprehensive suite of IT services designed to address the unique needs of your organization. Our service offerings include:
1. IT Security & Data Protection
- Multi-layered security architecture to safeguard data from evolving threats
- Data loss prevention and incident response strategies
- Compliance assessments and vulnerability management
2. IT Infrastructure & Management
- Proactive network monitoring and management
- IT infrastructure design and implementation
- Cloud computing solutions and virtualization
- Disaster recovery and business continuity planning
3. IT Consulting & Strategy
- IT roadmap development and implementation
- Network assessments and optimization
- Security penetration testing and vulnerability assessments
- Cloud strategy development and migration
4. Managed Services
- 24/7/365 IT support and assistance
- Automated monitoring and proactive maintenance
- Firmware and software updates
- User management and access control
5. Business Continuity & Disaster Recovery
- Business continuity plans and disaster recovery strategies
- Data backup and recovery solutions
- Cloud-based disaster recovery services
- Business continuity assessments and training
Our Values
Efficiency, security, cost-effectiveness, transparency, and client-centricity are the cornerstones of our values. We are committed to:
- Delivering responsive and personalized customer service
- Providing clear and concise communication
- Working collaboratively with clients to achieve their goals
- Continuously investing in our team and technology
- Maintaining the highest industry standards of compliance and security
Unsatisfactory Experience
Several reviewers have expressed disappointment with their interactions with The TNS Group. Lack of Service is a common theme, with one reviewer, Jeyn L., describing her experience as "abominable" and "incompetent". She mentions that the company consistently puts the burden of service on the client, which led to her decision to leave her job.
Mixed Experience
On the other hand, Ryan N. has had a positive experience with The TNS Group. He praises their prompt and efficient service, noting that they have always been quick to provide solutions and willing to go above and beyond to help.
Traumatic Experience
Mike F.'s experience with The TNS Group was traumatic. He had been working with Chelsea Computer, which was acquired by The TNS Group, and was suddenly informed via email that they would be dropping his account without notice.
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