Business Details
25 Years
experience
Emergency
services
Proactive IT Services & Cybersecurity Solutions
Canaan Technology has been providing proactive IT services since 2001, guided by principles of exceptional client experience and technical excellence. Our team of certified professionals specializes in Microsoft 365 cloud services, cybersecurity risk management, and business continuity planning. We offer 24/7 support through our Security Operations Center (SOC) and have extensive expertise in network security, data protection, and compliance for industries like healthcare and finance. Our proactive approach includes monitoring systems, patch management, and layered security measures to prevent breaches.Clients trust our white-glove IT support for small businesses, municipalities, and educational institutions. We combine on-site expertise with remote monitoring to ensure minimal downtime. Our team has decades of combined experience in solving complex IT challenges, from home networks to enterprise environments. We prioritize client education and cybersecurity awareness training to build long-term technical resilience. Our longevity and referrals reflect our commitment to reliability, transparency, and tailored technology solutions.
Services
IT Services
Cybersecurity Solutions
Cloud Services
Business Continuity
Network Monitoring
Data Backup
Compliance Support
Phone Systems
Security Cameras
Technical Support
Details
- Year established: 2001
Highlights and features
- We offer 24/7 proactive IT monitoring and cybersecurity protection
- Our team includes Microsoft 365 certified experts with Azure expertise
- We provide industry-specific compliance solutions for healthcare and finance
- Our SOC provides round-the-clock threat detection and response
- We implement hybrid cloud and on-premise backup systems with zero downtime
Associations and certifications
- Microsoft Certified
What people say
Rockstars
Zero problems
24/7 responsive
Zero downtime
Expertise
Services
IT Services
Canaan provides comprehensive IT services for proactive infrastructure management. Our offerings include server maintenance, desktop support, network monitoring, and cybersecurity protection. We serve small businesses, healthcare providers, and educational institutions with customized technology solutions that ensure business continuity.
Cybersecurity Solutions
Our cybersecurity services feature layered protection strategies including penetration testing, 24/7 threat monitoring, and compliance management. We implement advanced security systems with zero-trust architecture and endpoint detection to protect against ransomware, phishing, and data breaches.
Cloud Services
As a Microsoft Certified partner, we deliver Azure migration, cloud desktop solutions, and hosted email services. Our cloud infrastructure includes automated backups, identity management, and scalable storage solutions that integrate seamlessly with existing IT environments.
Business Continuity
We develop comprehensive continuity plans featuring hybrid backup systems and guaranteed recovery processes. Our solutions protect against ransomware, natural disasters, and system failures while ensuring minimal operational disruption through tested recovery protocols.
Technical Support
Our technical support team offers 24/7 assistance with hardware/software issues, network troubleshooting, and remote desktop access. We provide white-glove service with single-point-of-contact resolution for businesses requiring immediate response and proactive maintenance.
People
David Felton
Founder
David founded Canaan Technology in 2001 with a passion for technology. He has held senior IT roles at Yale University and the University of Hartford. His expertise includes network security and compliance frameworks for financial and healthcare industries.
Chuck Joaquim
Desktop and Network Support
Chuck specializes in Windows/Mac OS, Microsoft 365, and Active Directory. He brings K-12 education IT experience to our business clients and ensures seamless device management for enterprise environments.
Cassy Jean
Client Services Manager
Cassy manages day-to-day operations and client communications. She ensures smooth ticket management and client satisfaction while maintaining office operations standards for our team's efficiency.
John Deida
Desktop and Network Support
John provides first-response technical support with 10+ years of client-side experience. His customer service focus ensures clear communication and effective solutions for complex IT challenges.
Nick Andrews
Desktop and Network Support
Nick delivers field support for network troubleshooting and system onboarding. He manages help desk tickets while implementing proactive maintenance strategies that prevent common IT issues before they affect business operations.
Questions
What IT services does Canaan Technology offer?
We provide cybersecurity solutions, cloud services, business continuity planning, network monitoring, and 24/7 technical support for businesses of all sizes.
Do you specialize in Microsoft 365 implementation?
As a Microsoft Certified partner, we offer Azure integration, Exchange Online, Intune management, and cloud desktop migration services.
How do you handle cybersecurity threats?
Our 24/7 SOC with MDR technology proactively detects and mitigates threats, including email security, penetration testing, and dark web monitoring.
What compliance standards do you support?
We implement HIPAA, FINRA, GDPR, and SOX compliance for healthcare, financial services, and regulated industries.
Do you offer business continuity solutions?
We create hybrid cloud/on-premise backup systems with guaranteed recovery SLAs and zero downtime business continuity plans.
What areas do you serve?
We serve Fairfield County (CT), Westchester County (NY), and South Florida (Palm Beach/Miami-Dade).
