Restoring your vehicle to its original glory, one repair at a time.
Our Story
At Coats Auto Body & Paint, we've been providing top-notch auto body services to the good people of Raleigh, NC, and surrounding areas for over three decades. Our family-owned and operated business has been built on a foundation of integrity, expertise, and a commitment to delivering exceptional service. Since 1974, we've been dedicated to helping our customers get back on the road safely and efficiently.
Our Services
As a certified I-CAR Gold and ASE-certified shop, we offer a wide range of services to meet all your auto body needs. From small dents and scratches to full-fledged collision repairs, our experienced technicians have the skills and expertise to get the job done right the first time. Whether you've been in a minor fender bender or a major accident, our state-of-the-art facility and team of experts are equipped to handle any repair, no matter how complex.
Auto Collision Repair
Our team of certified technicians is dedicated to providing top-quality collision repair services that meet or exceed manufacturer standards. We use only the finest materials and latest technology to ensure that your vehicle looks and performs like new again. With our comprehensive collision repair services, you can trust that your vehicle will be restored to its pre-accident condition, or better.
Dent & Scratch Removal
Don't let a minor fender bender become a major headache. Our expert technicians use state-of-the-art equipment and techniques to remove dents and minor scratches, saving you time and money. With our paintless dent removal services, you can enjoy a hassle-free experience that gets you back on the road in no time.
Auto Glass Repair
When it comes to auto glass repair, trust is key. Our certified technicians are trained to handle all types of auto glass repair, from windshield chips to full-fledged replacement. We use only the highest-quality materials and techniques to ensure that your glass repair is done right the first time.
Rental Car Assistance
We understand that a car is more than just a mode of transportation - it's a vital part of your daily routine. That's why we offer rental car assistance to make the repair process as seamless as possible. With our convenient services, you can get back on the road quickly and easily.
Why Choose Us
At Coats Auto Body & Paint, we're proud to be a major provider for most insurance Direct Repair Programs and a certified first repair network. With our commitment to quality, expertise, and exceptional service, you can trust that your vehicle is in the right hands. Whether you're a local resident or just passing through, we're committed to providing you with the best auto body services in Raleigh, NC.
Let Us Help
If you're in need of auto body repairs, look no further. Contact us today to schedule an appointment or request a free estimate. Our friendly and knowledgeable staff are ready to assist you.
Overall Experience with Coats Auto Body
Mixed Reviews
Customer Service
The customer service at Coats Auto Body has received mixed reviews. While some customers praised the staff for being friendly, professional, and knowledgeable, others had a poor experience with the customer service. One customer mentioned that the owner was the nicest person, but the rest of the staff was unhelpful.
Repair Work
The quality of the repair work is also a mixed bag. Some customers were extremely satisfied with the work done on their vehicles, stating that they would never know that their car had been damaged. However, one customer had a terrible experience, with the shop damaging their car further and not acknowledging it.
Communication
Communication is an area where Coats Auto Body excelled, according to some customers. They kept customers informed throughout the repair process, set realistic expectations, and provided timely updates.
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