Your trusted source for all your auto needs
At Ten Ten Auto Service, we pride ourselves on being your hometown auto repair shop, dedicated to providing high-quality, guaranteed service you can trust at a fair price. Our family-owned and operated business has been serving the local communities of Apex, Cary, Holly Springs, Fuquay Varina, and surrounding areas for many years.
Our Expertise
Our team of trained mechanics, led by Jerry Ruehle, an ASE L1 Master Technician, has over 50 years of combined experience in providing top-notch auto repair services. We use the latest diagnostic equipment to ensure that all repairs are performed correctly, while maintaining your manufacturer's warranty. Our expertise extends to import and domestic cars, trucks, and SUVs, and we offer a wide range of services, including wheel alignments, tire rotation, tire balancing, safety and emissions inspections, custom builds and repairs, and more.
Our Commitment
At Ten Ten Auto Service, we are committed to providing exceptional customer service, ensuring that our customers feel like family. We believe in building long-term relationships with our clients, and our goal is to be your trusted auto repair shop for all your vehicle needs. We strive to provide a convenient and hassle-free experience, with loaner cars available while your vehicle is being serviced, and a comfortable waiting area with complimentary coffee, a changing table, and a free little library.
Our Values
We value our customers and strive to provide honest and transparent services, ensuring that you receive the best possible care for your vehicle. We believe in supporting our local community and are proud to offer a 10% discount off labor for teachers, military, police, firefighters, and emergency response professionals. Our mission is to be your go-to auto repair shop, providing guaranteed auto service you can trust at a fair price.
Our Promise
At Ten Ten Auto Service, we promise to provide high-quality, guaranteed service, with a focus on building long-term relationships with our customers. We promise to be honest, transparent, and fair in all our dealings, and to provide a convenient and hassle-free experience for all our clients.
Overview of Reviews
Ten-Ten Auto has received a mix of positive and negative reviews from customers. The majority of customers have reported positive experiences with the company, praising its honesty, quality of work, and friendly staff. However, some customers have experienced issues with the company's work, including poor customer service, low-quality repairs, and high prices.
Positive Experiences
Many customers have reported positive experiences with Ten-Ten Auto, citing the company's honesty, integrity, and quality of work. Some customers have praised the company's diagnostic skills, with one customer mentioning that the company was able to diagnose and fix a problem that other mechanics were unable to resolve. Others have appreciated the company's transparency and willingness to explain repairs in detail.
Negative Experiences
Some customers have reported negative experiences with Ten-Ten Auto, including poor customer service, low-quality repairs, and high prices. One customer reported that the company failed to fix a problem with their vehicle, and when they brought it back, the company tried to charge them again to fix the same issue. Another customer reported that the company's prices were higher than those of other shops in the area.
Common Themes
Some common themes that emerge from the reviews include the importance of honesty and integrity in the company's dealings with customers, the quality of the company's work, and the friendliness and professionalism of the staff.
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