Where love stories begin.
At Ernesto's Jewelry, we're more than just a jewelry store - we're your trusted family-owned and operated destination for all your fine jewelry needs. Since 1981, we've proudly served the heart of Texas, providing exceptional service, unparalleled quality, and a vast selection of fine jewelry to make your shopping experience truly unforgettable.
Our Story
As the leading bridal specialists in New Braunfels, we've been privileged to be a part of countless love stories, helping couples find the perfect engagement rings and wedding bands that symbolize their eternal love. Our commitment to you begins the moment you walk through our door, where our expert staff will guide you through our vast collection of fine jewelry, from classic designs to cutting-edge fashion pieces.
Our Services
At Ernesto's Jewelry, we take pride in offering a wide range of services to cater to all your fine jewelry needs. From jewelry repair and free cleanings to diamond upgrades and custom design work, our gallery is the premier spot for all your fine jewelry requirements. We also buy gold, silver, platinum, coins, and precious stones, ensuring you receive top dollar for your unwanted pieces.
Our Goals
At Ernesto's Jewelry, our goals are simple yet profound. We strive to be customer-driven, providing exceptional service that exceeds your expectations. We're committed to offering only the finest quality jewelry, sourced from around the world to ensure you find the perfect piece. We recognize the importance of a healthy employee family environment and actively support our community through scholarships, programs, and donations to various fundraisers.
Experience the Ernesto's Difference
As you browse through our website, we invite you to explore our incredible selection of fine jewelry, learn more about who we are, and discover how we can best serve you. Whether you're seeking a unique gift, a symbol of love, or simply a new addition to your jewelry collection, we welcome you to visit Ernesto's Jewelry and experience the look and feel of our fine jewelry firsthand.
Excellent Customer Service and Selection
Ernesto's Jewelry has received numerous positive reviews praising their excellent customer service, friendly and knowledgeable staff, and impressive selection of jewelry. Many customers have mentioned being treated like family, receiving personalized attention, and being offered helpful advice. The store's staff has been commended for being honest, professional, and going above and beyond to ensure customer satisfaction.
Issues with Appraisals and Purchases
Some customers have expressed concerns and dissatisfaction with Ernesto's Jewelry's appraisal process and purchasing experience. A few customers have reported being misled or deceived about the value or authenticity of their jewelry, leading to disputes and mistrust.
Repairs and Resizing
The store has received positive reviews for their repair and resizing services. Customers have reported being pleased with the quality of work, timely completion, and reasonable prices.
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