Business Details
Emergency
services
Expert Carpet Cleaning & Water Damage Restoration in Reno, NV
Steam Pro & Carpet Care has been a trusted provider of professional cleaning and water damage restoration services in Northern Nevada for over a decade. Founded on principles of reliability and quality, we specialize in carpet and upholstery cleaning, tile and grout restoration, and 24/7 emergency water remediation. Our team utilizes state-of-the-art equipment and non-toxic, child-safe cleaning solutions to deliver thorough, efficient service for residential and commercial clients. With a commitment to transparency, we guarantee no hidden fees and offer competitive pricing, including senior and military discounts.Recognized for excellence through BBB accreditation and consistent customer satisfaction, we prioritize client needs by ensuring prompt service, free quotes, and seamless insurance claim assistance. Our locally owned operation maintains rigorous safety protocols, including regular equipment sanitization and technician training, to protect both clients and staff while upholding industry-leading standards.
Services
Carpet Cleaning
Upholstery Cleaning
Tile & Grout Cleaning
Water Remediation
Pet Stain Removal
24/7 Emergency Service
Commercial Cleaning
Mold Prevention
Spot Cleaning
Grout Sealing
Highlights and features
- 13 years of experience in Northern Nevada's cleaning industry
- Locally owned with transparent, no-hidden-fee pricing
- 24/7 emergency water damage response available
- Uses truck-mounted steam technology for deep cleaning
- Offers senior and military discounts with free quotes
Associations and certifications
- Better Business Bureau
What people say
Thorough job
Excellent pricing
Little extras
Only ones Ill call
Long-term use
Services
Carpet Cleaning
Our truck-mounted steam cleaning removes dirt, allergens, and pet dander using high-temperature extraction. Pre-spray and soil removal ensure deep cleaning with minimal dry times. Non-toxic solutions protect families and pets while restoring carpet appearance and extending lifespan.
Tile & Grout Cleaning
High-pressure steam and professional-grade solutions eliminate grime and bacteria from porous grout. Includes grout sealing to maintain cleanliness. Restores tile floors to original condition without chemical residue, using equipment that minimizes drying time for immediate use.
Water Remediation
24/7 emergency service for water damage from floods or leaks. Industrial pumps remove standing water, followed by drying with antimicrobial treatments to prevent mold. Technicians monitor moisture levels until full restoration of structures and systems is achieved.
Upholstery Cleaning
SteamPro's upholstery cleaning removes stains and allergens from furniture using gentle, non-toxic methods. Truck-mounted equipment ensures deep cleaning of fibers without oversaturation, preserving fabric integrity while eliminating odors and improving indoor air quality.
Pet Stain Removal
Specialized enzymatic treatments break down pet urine crystals and neutralize odors at the source. Combines steam cleaning with pH-balanced solutions to remove stains without damaging carpets or leaving residues that attract future accidents.
Questions
What areas do you service?
We serve Reno, Sparks, Carson City, and surrounding Northern Nevada areas for all cleaning and water damage needs.
Do you offer emergency services?
Yes, our 24/7 water damage response team is available for urgent flood, leak, or plumbing emergency situations.
Are your cleaning products safe for pets and children?
All our solutions are non-toxic, odor-free, and child/pet-safe while maintaining effectiveness against tough stains and allergens.
How long does carpet cleaning take?
Most residential jobs complete within 2-4 hours, depending on area size. Drying time averages 4-6 hours using our high-efficiency equipment.
Do you work with insurance companies?
Yes, we assist with documentation and direct billing for water damage claims, ensuring smooth processing with major insurance providers.
What discounts do you provide?
We offer 10% off first services for new customers, plus military and senior citizen discounts on all residential services.