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Located in the Pacific Northwest, Heath Northwest Signs is a leading provider of signage solutions, committed to delivering exceptional quality and customer satisfaction. Since its inception in 1967, our company has been dedicated to assisting clients in achieving an effective sign program, where design, engineering, and craftsmanship combine to form a specialized structure that meets their specific needs.
Our Mission
Our mission is to provide innovative signage solutions that not only enhance our clients' brand identity but also provide a tangible representation of their business. We strive to build long-term relationships with our clients by delivering exceptional products and services that meet their unique needs.
History
Heath Northwest Signs was founded in 1967 by Jim Smith, with a vision to provide high-quality signage solutions to the Pacific Northwest region. Over the years, we have grown and expanded our services to cater to a wider range of clients, from small businesses to national chains. Our commitment to quality, customer satisfaction, and innovation has enabled us to establish ourselves as one of the premier sign companies in the region.
Services
At Heath Northwest Signs, we offer a comprehensive range of signage services, including:
Metal Fabrication
Our metal fabrication services involve using only the best materials and equipment to manufacture signs that meet the highest quality standards. Our state-of-the-art welding equipment and computerized router enable us to produce signs that are not only visually appealing but also durable and long-lasting.
Plastic Fabrication
Our plastic fabrication services involve providing fabricated faces for all types of sign media. We utilize a range of materials, including aluminum, acrylic, flexible vinyl, flat, formed, or embossed poly carbonate, to create signs that are both functional and aesthetically pleasing.
Neon Fabrication
Our neon fabrication services involve meticulous attention to detail and a commitment to quality and innovation. We utilize the German-engineered Euro-Com neon glass fabrication system to produce signs that are not only visually striking but also durable and long-lasting.
Paint
Our paint services involve using environmentally friendly paint spray booths and the Akzo-Knobel two-part polyurethane paint system, specifically designed for the sign industry and requested by architects and major national clients.
Letter Fabrication
Our letter fabrication services involve using Accubend computer-aided manufacturing machines to produce high-quality letters that are not only visually appealing but also durable and long-lasting.
Assembly, Crating & Shipping
At Heath Northwest Signs, we understand the importance of timely and efficient shipping. We ship our signs anywhere, anywhere in the world, ensuring that our clients receive their signs promptly and efficiently.
Warranty
We stand behind the quality of our signs and offer a warranty on every sign we produce. Our warranty covers all mechanical and electrical defects from the date of delivery/installation, including all labor and materials.
Service
Our National Service Coordinator provides service for all of our clients, ensuring that our clients receive the highest level of service and support. We service and install any type of sign, as well as lighting fixtures, to ensure that our clients' signs are always in top condition.
Maintenance Programs
At Heath Northwest Signs, we understand the importance of maintaining signs to ensure they continue to function optimally. Our comprehensive and competitive maintenance programs involve designing a customized maintenance program that meets our clients' specific needs.
Financing
We recognize that financing can be a significant obstacle for businesses. That's why we offer financing options that are competitive and tailored to meet our clients' needs.
Leasing
Leasing is an attractive option for businesses looking to maintain their budget while still obtaining high-quality signs. We offer leasing options that allow our clients to budget their expenses and enjoy the benefits of having a fixed monthly payment.
Overall Experience
Reviews of Heath Signs are mixed, with some customers expressing satisfaction with their service and others reporting negative experiences.
Positive Aspects
Excellent Service
One customer praised Heath Signs for their top-notch service, quick response to questions, and willingness to work with them on design changes. They also commended the company's expertise in sign styles and design solutions, as well as their competitive pricing and beautiful end products.
Negative Experiences
Poor Communication and Deception
Two customers reported having bad experiences with Heath Signs. One customer felt misled by the company's representative, who provided incorrect information about the timeline for their sign's production. The customer was also unhappy that the company contacted their landlord instead of them to arrange for the sign's installation.
Lack of Follow-Through
Another customer expressed frustration that they never received a quote from the company despite multiple email exchanges and follow-ups.
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