We deliver landmark projects, guided by commitment, built on trust.
At City Lights Sign Company, we pride ourselves on being a full-service neon and digital print studio that has been serving the Seattle area for over three decades. Established in 1987, our team of experts has decades of experience in designing, fabricating, servicing, and installing illuminated and non-illuminated signage and lighting design.
Our Services
We offer a wide range of services that cater to the needs of private retail, corporate, and municipal clients. Our services include LED retrofit installation, maintenance, neon, vinyl, survey, and permitting. We have experience with every sign type and know the most effective use of each type for any project. Whether you need a sign for onsite identity, advertising, or information, we have got you covered.
Our Values
At City Lights Sign Company, we take safety very seriously when it comes to our employees, the fleet, our products, service, and installation. We have weekly safety meetings to discuss various topic trends, concerns with upcoming jobs, and equipment maintenance. All our installation and service team members are OSHA 30 certified to ensure safety standards.
Effective communication is a vital component in project management, especially when collaborating with different teams of people to collaborate on one project. We intend to build trust, so everyone works better together from project start to project finish. In doing so, you, the customer, get exactly what you were hoping for in your signage.
We know that signage is not cheap, but being part of a community is important. As a company, City Lights has been in business in Seattle for over three decades. We hope to help with your brand identity and make the process as painless as possible. We strive to be transparent, efficient, and meet every commitment. This means that our products and services work correctly, when there is an issue we solve it, and we help you add value to your brand.
Meet Our Team
Our team of professionals is dedicated to providing you with the highest level of service and expertise. From our president, Martha Davis, to our design and permit tech, David Bumgarner, we have a team of experts who are passionate about delivering landmark projects that exceed your expectations.
Company Performance
The company's service quality is a mixed bag, with some customers experiencing excellent service while others have had negative experiences.
Professionalism and Work Ethic
Some reviewers have expressed concerns about the company's professionalism and work ethic. One reviewer witnessed an install guy losing his temper on a job site, yelling and cursing at someone else. This incident has raised questions about the company's professionalism and ability to manage its employees.
Customer Service
The company's customer service is inconsistent. Some reviewers have praised the company's responsiveness and friendly technicians, while others have reported slow responses and bad service. One reviewer mentioned that they were ignored after requesting a quote, and another reviewer's manager had a bad experience with Sarah T.
Praise for Specific Employees
Despite the mixed reviews, some employees have received praise for their excellent work. Valerie, Sara, and the technician who worked with Tasia Fisher were mentioned as being friendly, efficient, and responsive.
Recommendations
The company has received both positive and negative recommendations. Some reviewers, like Tasia Fisher and Mackenzie Price, would highly recommend the company, while others, like Hannah Rohn, advise against using the company.
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