Business Details
36 Years
experience
Your Trusted Partner for Pet Care Solutions in Atlanta
Founded in 1990 by Chrisanne Ives, our company has become Metro Atlanta's most trusted pet care provider through decades of dedicated service. As a family-owned business with an A+ Better Business Bureau rating, we have grown while maintaining the core values of professionalism, expertise, and compassionate animal care that our founder established. Our team consists exclusively of thoroughly vetted, bonded, and insured employees who undergo comprehensive training to ensure they meet the highest standards of service. With over 35 years of local experience, we offer specialized care for dogs, cats, and other companion animals through a range of services including dog walking, pet sitting, house sitting, and poop scooping. Our commitment to excellence has earned us numerous industry accolades, including Angies List Super Service Award and recognition as Best of Atlanta.We maintain rigorous safety protocols with liability insurance, workers compensation coverage, and extensive background checks for all team members. Our client-centric approach ensures personalized service plans through initial consultations and consistent communication with detailed visit reports. Having evolved from a small family operation to a respected regional leader, we continue to uphold our founding mission of providing exceptional care while offering pet owners peace of mind. Our leadership team, including General Manager Jennifer Ives and Senior Reservation Coordinator Lisa Weisenberger, brings decades of combined experience and a lifelong passion for animal welfare to every aspect of our operations.
Services
Dog Walking
Pet Sitting
House Sitting
Poop Scooping
Boarding & Daycare
Custom Home Care
Details
- Year established: 1990
Highlights and features
- Our team maintains an A+ Better Business Bureau rating since 1990
- Owner-operated family business with proven reliability and accountability
- Over 35 years of specialized experience with diverse animal species
- Comprehensive training program for all service providers ensures consistent quality
- Daily communication with visit photos and detailed progress reports
Associations and certifications
- Better Business Bureau
- Angie's List Super Service Award
What people say
Outstanding service
Highly recommend
Excellent service
Exceptional care
Peace of mind
Services
Dog Walking
Customized dog walking services accommodate various exercise needs from casual strolls to vigorous runs. Our trained professionals maintain consistent schedules while adapting to each dog's energy level and temperament. Clients receive real-time updates and photos during each visit, ensuring peace of mind when away from home.
Pet Sitting
Professional pet sitting maintains household routines for dogs, cats, and exotic pets. Our caregivers follow specific feeding schedules, administer medications, and provide companionship while owners travel. Each visit includes detailed reporting with photos to document pet well-being and activity levels.
House Sitting
Extended care options include overnight stays and daytime supervision for homes and pets. Our caregivers maintain property security while providing personalized attention to multiple pets. Services include mail retrieval, light housekeeping, and customized visit frequencies to meet individual client needs.
Poop Scooping
Professional dog waste removal services maintain clean outdoor environments for residential and commercial properties. Clients choose from weekly, biweekly, or monthly schedules with flexible service options for multiple pets. The service includes thorough waste disposal and odor control measures.
Pet Boarding
Licensed boarding services match pets with suitable care environments based on temperament and needs. Our network of approved providers maintains strict health and safety standards with regular state inspections. Services include playtime supervision, feeding schedules, and secure accommodations for various pet types.
People
Jennifer Ives
General Manager
Graduate of Georgia State University with 20 years in software industry before returning to pet care. Leads daily operations while maintaining hands-on involvement in pet services. Daughter of founder Chrisanne Ives, continuing family legacy since 1990.
Lisa Weisenberger
Senior Reservation Coordinator
28-year team member with experience as both pet sitter and reservations coordinator. Handles client scheduling while managing Basset Hound Rescue of Georgia volunteer efforts. Specializes in matching clients with appropriate care providers based on specific pet requirements.
Questions
What types of pets do you care for?
We provide services for dogs, cats, and other companion animals including rabbits, guinea pigs, birds, and aquariums. Our caregivers receive specialized training for various species and special needs.
Are your services available during holidays?
Yes, we offer holiday services with a per-visit surcharge for New Year's, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas holidays to compensate caregivers.
How do you ensure service quality?
All employees undergo comprehensive training, background checks, and maintain bonding/insurance coverage. We use technology for communication tracking and require daily reporting with visit photos for accountability.
Can I request the same caregiver regularly?
We prioritize consistent caregiver assignments whenever possible. Our system allows clients to request preferred providers based on availability and service history.
What are your boarding requirements?
Boarding dogs must be at least 6 months old, vaccinated, flea-controlled, spayed/neutered, and housebroken. We follow Georgia Department of Agriculture licensing standards for all boarding facilities.
Do you provide 24-hour care options?
Our house sitting services offer 24-hour in-residence care with experienced providers who maintain pet routines while homeowners travel for extended periods.
