At Coast and Aloe Medicine and Aesthetics, we pride ourselves on providing exceptional care to our patients in the Santa Monica, California area. Our mission is to deliver high-quality, personalized healthcare to individuals from all walks of life, regardless of their beliefs or backgrounds. Our board-certified internist, Dr. Adrienne Burrows, MD, has years of experience providing care to the diverse population of patients residing in West Los Angeles.
Our Philosophy
At Coast and Aloe Medicine and Aesthetics, we believe that every patient deserves individualized attention and care. Dr. Burrows understands that each patient has unique needs and goals, and she is committed to working with each patient to ensure they receive the best care possible. Whether you need routine checkups, allergy testing, or more, we have the expertise and resources to help you achieve optimal health and well-being.
Primary Care
Our primary care services include routine checkups, physicals, and vaccinations. We also provide allergy testing and other health screenings. Our experienced physicians and medical staff work closely with patients to understand their individual needs and develop personalized care plans.
Aesthetics
Our aesthetic services include skin tightening, facial rejuvenation, and other non-surgical treatments. Dr. Burrows is certified in TempSure Envi radiofrequency technology, which helps to tighten and smooth the skin. Our aesthetics services are designed to help you look and feel your best, boosting your confidence and overall well-being.
What Sets Us Apart
What sets us apart from other medical practices is our commitment to individualized care and attention. Dr. Burrows takes the time to listen to each patient's concerns and develop personalized treatment plans. We also prioritize education, taking the time to explain diagnoses and treatment options in a way that is easy to understand.
Meet the Doctor
Dr. Adrienne Burrows, MD is a board-certified internist with years of experience providing care to patients in the West Los Angeles area. She graduated from Howard University in Washington, DC, and completed her residency training at the Huntington Memorial Hospital/Keck University of Southern California in Los Angeles.
Our Office
Our office is located in Santa Monica, California, and we proudly serve patients from diverse socioeconomic backgrounds. We are committed to delivering high-quality, personalized care to individuals from all walks of life.
Office Staff Issues
Multiple reviewers have expressed frustration with the office staff, particularly assistant Christy Hernandez, who was unable to find their chart in the system, leading to delays and cancellation of appointments. Other reviewers mentioned that the office manager was unprofessional and disorganized, and that they themselves felt stressed and disorganized as a result.
Lack of Professionalism and Caring
Several reviewers felt that Dr. Burrows' office lacked professionalism and caring. One reviewer mentioned that they didn't receive test results from the doctor, while another mentioned that the doctor was on vacation and didn't respond to their calls. Another reviewer felt that the office was unprofessional, citing an instance where the office manager was on the exam table having blood drawn.
Positive Experiences
On the other hand, many reviewers have had very positive experiences with Dr. Burrows' office. They praised Dr. Burrows' bedside manner, saying that she is thorough, caring, and takes the time to listen to their concerns. Reviewers also praised the office staff for being professional, courteous, and helpful.
Praise for Dr. Burrows
Many reviewers specifically praised Dr. Burrows, saying that she is an exceptional doctor who takes the time to listen to their needs. They appreciated her attention to detail, her willingness to answer questions, and her ability to provide personalized care.
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