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Business Details
Your Trusted Credit Union in Worcester, MA
We are a community-focused financial institution dedicated to serving the Worcester area. Founded to support local residents and firefighters' families, we offer competitive financial products including auto loans, personal loans, mortgages, and savings accounts. Our commitment to community development is demonstrated through initiatives like our annual Sophomore Scholarships, which have awarded over $72,000 to students nationwide.

With surcharge-free access to 22,000 ATMs through the MoneyPass network, we combine local service with nationwide convenience. Our team prioritizes member satisfaction through personalized service, transparent fee structures, and innovative digital banking solutions.
Services
Auto Loans Personal Loans Mortgages Savings Accounts Checking Accounts Online Banking Mobile Banking Bill Pay Services Visa Payment Processing E-Statements
Highlights and features
  • We offer surcharge-free access to 22,000+ ATMs nationwide
  • Our community initiatives include annual $500 scholarships for local students
  • We provide competitive APR rates on auto loans starting at 4.5%
  • Our MoneyPass partnership ensures nationwide ATM convenience
  • We combine local service with modern digital banking solutions
Services
Auto Loans
We offer competitive auto loan options with special rates starting at 4.5% APR. Our flexible terms accommodate various credit profiles while maintaining affordable monthly payments. Our loan specialists work directly with members to find the best financing solutions for their vehicle needs.
Online Banking
Our secure online banking platform provides 24/7 account access for Worcester residents. Members can manage transactions, pay bills, and monitor account activity from any internet-connected device. The system integrates with mobile apps for added convenience and real-time financial management.
Mortgage Loans
We provide mortgage financing options for homebuyers in the Worcester area. Our loan officers offer personalized guidance through the home buying process while maintaining competitive interest rates. We specialize in helping local residents achieve homeownership through tailored financing solutions.
Savings Accounts
Our savings accounts offer secure options for Worcester residents to grow their money. Competitive interest rates and no hidden fees make our savings products accessible to all financial levels. We emphasize financial education to help members build long-term savings habits.
MoneyPass Network
As part of the MoneyPass network, we provide surcharge-free ATM access across the United States. This coast-to-coast network includes over 22,000 locations with convenient mobile locator apps. Members enjoy nationwide accessibility while maintaining local credit union benefits.
Questions
What loan options are available at Worcester Fire Department Credit Union?
We offer auto loans, personal loans, mortgages, and student loans with competitive rates. Special promotions like our 4.5% APR auto loan are periodically available for qualified applicants.
How can I access my account outside of branch hours?
Our online banking platform and mobile app provide 24/7 account access. You can also use any MoneyPass ATM nationwide for cash withdrawals without surcharge fees.
What community initiatives does the credit union support?
We award annual $500 Sophomore Scholarships to local students and support community development through our Red Sox, Celtics, Bruins & Patriots tee shirt sales that fund educational programs.
How do I report a lost or stolen card?
For lost or stolen debit cards, call 1-800-554-8969. For credit cards, contact 1-888-273-3611 immediately to report and request a replacement card.
What are the credit union's operating hours?
Our physical branch operates Monday through Friday from 8:00 AM to 4:00 PM. Online services are available 24/7, and MoneyPass ATMs provide nationwide access at any time.