Protecting Your Family, Home, and Business
At Security One Services, we have been providing top-notch home and business security systems and monitoring services to the people of Atlanta and Georgia for over 50 years. Since 1968, we have been dedicated to providing our customers with the best possible security solutions, backed by our commitment to quality and customer satisfaction.
Our Services
At Security One Services, we offer a wide range of security solutions for both homes and businesses. Our services include:
- Home Security Systems: We install and monitor home security systems that are designed to provide you with peace of mind and protection for your family and property. Our systems are designed to be easy to use and can be controlled remotely using our smart phone app or PC.
- Business Security Systems: We also provide security solutions for businesses of all sizes. Our systems are designed to provide effective security, access control, and surveillance for your business.
- Commercial Access Control: Our access control systems are designed to provide secure and controlled access to your business. Our systems are highly secure and can be integrated with other security features such as video surveillance and alarm systems.
- Security Cameras: We offer a range of security cameras that can be integrated with our security systems to provide a more comprehensive security solution.
Our Approach
At Security One Services, we believe that security should not be complicated. That's why we use only the highest quality, UL-approved equipment and provide easy to use systems that can be controlled remotely. We also believe in being upfront and transparent with our customers, which is why we do not require long-term contracts. Our contracts are month-to-month, which means you can cancel at any time.
Our Equipment
We use only the highest quality equipment from well-known manufacturers such as Qolsys and DSC. Our equipment is designed to be reliable, easy to use, and highly secure. We also provide a one-year warranty on all our newly installed equipment.
Our Monitoring Station
Our monitoring station is located locally in the Atlanta Metro area and is UL-approved. We also offer cellular and WiFi monitoring plans, so you can stay connected to your security system from anywhere.
Why Choose Us
At Security One Services, we believe that security should be personalized and tailored to your specific needs. That's why we offer customized security solutions that fit your unique needs and circumstances. We also believe in providing exceptional customer service, which is why we are proud to maintain an A+ rating with the Better Business Bureau.
Get a Quote
If you're interested in learning more about our security solutions or would like a quote, please don't hesitate to contact us. We would be happy to provide you with a free quote and answer any questions you may have.
Security One Services Reviews Summary
Positive Experience
Security One Services has been providing reliable and quick monitoring services to one of its customers for 8 years. The customer appreciates the personal attention received from Chris, the owner, who troubleshoots problems over the phone and does not push for home automation equipment sales.
Common Issues
- Poor customer service: Multiple customers have reported unprofessional and childish behavior from Chris, the owner, including ignoring cancellation requests, bullying customers to stay with the company, and providing false excuses for system malfunctions.
- Reliability issues: Customers have experienced delayed or no response from the monitoring service after alarm activation, and some have received false alarms resulting in fines from local authorities.
- Billing disputes: Customers have reported being billed incorrectly, with some claiming to have sent certified letters for cancellation that were ignored or disputed by the company.
Negative Experiences
- Unprofessional company behavior: Many customers have reported being treated poorly by the company, including being bullied, lied to, and ignored.
- Inaccurate billing: Customers have reported receiving incorrect bills, being charged for services not provided, and being forced to pay for unnecessary services.
- False alarms and fines: Some customers have experienced false alarms, resulting in unwanted visits from local authorities and fines.
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