Transform Your Space with Style and Confidence
At Rug Fashion Store, we pride ourselves on being the ultimate destination for all your area rug and home decor needs. With over 100 years of experience in the industry, our experts have curated a vast collection of high-quality rugs, furniture, and home decor items that cater to diverse tastes and styles.
Our Story
Our journey began with a passion for area rugs and home decor. Over the years, we have evolved into a reputable online store, offering a wide range of products that meet the highest standards of quality, design, and value. We are committed to providing exceptional customer service, ensuring that our customers have a seamless shopping experience.
Our Services
At Rug Fashion Store, we offer a comprehensive range of services designed to make your shopping experience convenient and enjoyable. Our services include:
- Fast and free shipping on all orders
- 100% payment security with PEV
- 30-day satisfaction guarantee with easy returns and exchanges
- Personalized designer assistance available upon request
- Virtual try-on feature to visualize our rugs in your room
- Regular updates on new arrivals, promotions, and discounts
Our Products
Our extensive collection includes:
- Area rugs in various styles, materials, and sizes
- Home decor items such as accent furniture, mirrors, art & wall decor, lighting & candles, and more
- Products from renowned brands like Loloi, Magnolia Home, Nourison, Amer, Dalyn, and many others
- Custom solutions for businesses and offices
Why Choose Us
At Rug Fashion Store, we are committed to earning your business for life. Our team of experts is dedicated to providing exceptional customer service, ensuring that every interaction with us is a positive and memorable one. We invite you to explore our website, read our reviews, and experience the Rug Fashion Store difference for yourself.
Overall Experience
The majority of customers have had a positive experience with the Rug Fashion Store, praising the helpfulness and professionalism of the staff, the wide selection of rugs, and the excellent customer service.
Positive Aspects
- The staff, including Korie, Jennifer, Susan, Karen, and others, were consistently praised for their helpfulness, knowledge, and patience.
- Many customers appreciated the store's price-matching policy and competitive pricing.
- The store's return policy was also commended for being fair and customer-friendly.
- Some customers appreciated the ability to take samples home to test before making a purchase.
- The store's designers and owners were praised for their expertise and willingness to help customers find the perfect rug.
Negative Aspects
- A few customers experienced issues with damaged or dirty rugs upon delivery, which led to frustration and difficulties with the return process.
- One customer felt pressured to make a decision quickly, which was uncomfortable for them.
- Another customer was dissatisfied with the store's response to a damaged rug, feeling that they should take more responsibility for the issue.
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