Business Details
50+ Years
experience
Emergency
services
24-Hour Towing & Tire Services in New Kent, VA
Founded in 1973 by Robert "Bob" Alley, our company has dedicated over five decades to delivering exceptional towing and automotive services. We specialize in light, medium, and heavy-duty towing, accident recovery, and tire solutions tailored to meet diverse customer needs. Our team undergoes rigorous training to exceed industry standards, ensuring top-tier service and safety compliance. As an AAA-certified contractor since 1975, we maintain long-standing partnerships with leading motor clubs and prioritize criminal background checks for all drivers. Our commitment to innovation is reflected in our investment in advanced equipment and continuous operational improvements. We serve both local and long-distance clients 24/7, offering critical services like fuel delivery, lockout assistance, and equipment hauling.Our extensive experience in handling complex recoveries, including bus and RV towing, positions us as a trusted leader in the industry. Customer satisfaction remains our core focus, demonstrated through competitive pricing and personalized solutions that respect individual budgets. By maintaining transparency in operations and adhering to strict ethical guidelines, we have built enduring relationships within the community. This dedication to excellence ensures we consistently exceed expectations while upholding our founding mission of integrity-driven service.
Services
Heavy Duty Towing
Medium Duty Towing
Light Duty Towing
Tire Sales & Repair
Fuel Delivery
Equipment Hauling
Motorcycle Transport
Accident Recovery
Vehicle Lockouts
Details
- Year established: 1973
Highlights and features
- We provide 24-hour roadside assistance for emergencies
- Our drivers exceed licensing requirements for tow truck operation
- We perform criminal background checks on all service personnel
- We maintain competitive pricing matching market standards
- Continuously invest in equipment meeting evolving industry needs
Associations and certifications
- American Automobile Association (AAA)
Services
Heavy Duty Towing
We specialize in heavy-duty towing for commercial vehicles and equipment. Our specialized fleet handles large-scale recoveries, including semi-trucks and construction machinery. This service protects valuable assets through secure transport methods developed over decades of operational experience. Our certified operators use industry-compliant techniques for safe transportation of oversized loads.
Tire Sales & Repair
Our comprehensive tire services cover replacements and emergency repairs for passenger vehicles and heavy equipment. We stock premium tires for daily drivers and industrial machinery. Technicians perform roadside tire changes and equipment servicing using specialized tools. This service ensures vehicle safety through proper installation and maintenance procedures developed through 50+ years in operation.
Equipment Hauling
We transport large machinery and specialized equipment to job sites or storage locations. Our fleet accommodates agricultural, construction, and industrial equipment with secure loading techniques. This service includes proper documentation for legal compliance during commercial transport. Our operators follow strict safety protocols developed through decades of heavy equipment handling experience.
24-Hour Roadside Assistance
Our round-the-clock assistance handles vehicle breakdowns and lockout situations at any time. This service includes battery jumps, fuel delivery, and minor repairs to get vehicles operational. We maintain immediate response capabilities through strategically located service vehicles. Our trained personnel follow safety procedures developed through 50 years of emergency service provision.
Accident Recovery
We provide professional accident scene management and vehicle recovery services. Our team coordinates with law enforcement during incident cleanup and evidence preservation. Specialized equipment handles damaged vehicle removal while minimizing further damage. This service follows protocols developed through long-term collaboration with local authorities and insurance providers.
Questions
What types of towing services do you offer?
We provide light, medium, and heavy-duty towing for cars, trucks, buses, RVs, and construction equipment. Our fleet handles everything from standard passenger vehicles to large commercial machinery.
Are you available for emergencies at night?
Yes, we maintain 24/7 roadside assistance services with trained personnel ready to respond at any hour throughout the year.
Can you handle heavy machinery transport?
We specialize in heavy equipment hauling with appropriate vehicles and certified operators trained to handle industrial and construction machinery safely.
Do you offer tire-related services?
Yes, we provide tire sales, emergency replacements, and on-site repairs for passenger vehicles and commercial equipment, including specialized tire maintenance.
What safety measures do you implement?
We conduct criminal background checks on drivers and maintain rigorous training programs exceeding industry standards for equipment operation and emergency response procedures.
