Business Details
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Expert Appliance Repair Services in the Lowcountry
At Aurora Appliance, our customers are at the heart of everything we do. We build lasting relationships by providing exceptional service and personalized attention, ensuring you feel confident in our expertise. Our team listens to your concerns, answers questions, and prioritizes transparency with honest, upfront pricing. We go above and beyond to exceed expectations, making the repair process smooth and hassle-free.With ongoing technician training and real-time support for major appliance brands, we deliver reliable solutions for residential and commercial clients. Our 30-day service warranty and manufacturer parts warranties reflect our commitment to quality. We serve Bluffton, Hilton Head Island, Okatie, and the South Carolina Lowcountry, offering repair, maintenance, and installation services for all major appliance brands.
Services
Appliance Repair
Maintenance Services
Installation Services
Property Management Partnerships
Emergency Repairs
Highlights and features
- Our technicians receive ongoing training and real-time support for major appliance brands.
- We provide transparent pricing with no hidden fees.
- 30-day service call warranty and manufacturer parts warranties available.
- Serving Bluffton, Hilton Head Island, Okatie, and the South Carolina Lowcountry.
- Experienced in repairing all major appliance brands, including GE and Samsung.
What people say
Prompt and efficient
Knowledgeable technicians
Transparent pricing
Excellent service
Professional and polite
Services
Appliance Repair
Aurora Appliance offers comprehensive repair services for all major home appliances, including refrigerators, washers, dryers, ovens, and dishwashers. Our trained technicians diagnose issues quickly, order replacement parts when needed, and ensure appliances operate efficiently. With expertise in brands like GE, Whirlpool, and Samsung, we provide lasting solutions that restore functionality and prevent future breakdowns.
Appliance Maintenance
Regular maintenance services help extend appliance lifespans and improve energy efficiency. Our technicians perform thorough inspections, clean components, and make adjustments to prevent costly repairs. This includes checking refrigeration systems, cleaning filters, and ensuring optimal performance for washers, dryers, and ovens across residential and commercial properties.
Property Management Partnerships
Aurora Appliance provides tailored solutions for property managers, including priority scheduling and streamlined communication. We handle tenant appliance issues efficiently, offering preferred pricing and reliable service to maintain property value and tenant satisfaction across multi-unit complexes and rental properties.
Emergency Appliance Repair
Urgent appliance issues receive immediate attention through our emergency repair service. Technicians respond promptly to critical failures like broken refrigerators or ovens, minimizing disruption to households and businesses. We prioritize rapid diagnosis and repair to restore functionality as quickly as possible.
Appliance Installation
Professional installation services ensure new appliances function correctly from day one. Our technicians handle setup for refrigerators, washers, dryers, and ovens, connecting systems properly and providing guidance on optimal usage to maximize performance and longevity.
People
Carter Baumhoer
Master Technician
With 12 years of Lowcountry appliance repair experience, Carter specializes in quick diagnostics and efficient repairs for all major brands. He enjoys boating and computer programming in his free time.
Josue Urbina-Barahona
Appliance Technician
Josue brings four years of appliance repair expertise and a customer-focused approach to every service call. He has lived in the Lowcountry for two decades and prioritizes clear communication.
Devon Baumhoer
Business Manager
Devon leads Aurora's operations with a background in hospitality management and financial services. She coordinates team logistics while balancing community involvement and family time.
Brittney Huegel
Customer Service Specialist
Brittney combines technical expertise with personalized support, managing parts orders and repair estimates. A Lowcountry resident since 2010, she excels at coordinating technician routes efficiently.
Taylor Yeatman
Customer Service Specialist
Taylor applies hospitality management skills to create positive customer experiences. She focuses on clear communication and problem-solving while enjoying outdoor family activities.
Questions
What types of appliances do you repair?
We repair all major home appliances including refrigerators, washers, dryers, ovens, dishwashers, microwaves, and ice makers from brands like GE, Samsung, and Whirlpool.
Do you service commercial appliances?
Yes, we provide commercial appliance maintenance and repair services for businesses in the Lowcountry region.
What areas do you serve?
We serve Bluffton, Hilton Head Island, Okatie, Palmetto Bluff, and the entire South Carolina Lowcountry area.
What is your service charge policy?
Our service charge ranges from $100–$200 depending on location and appliance type, with an additional $60 fee for built-in appliance repairs.
Do you offer warranties on repairs?
Yes, we provide a 30-day service warranty and manufacturer parts warranties based on the specific component repaired.
How can I schedule an appointment?
Contact us through our website or phone to schedule same-day or next-day service appointments at your convenience.
