Business Details
50+ Years
experience
Trusted Customs Brokerage & Logistics Solutions
Hoc Usa has been a trusted leader in customs brokerage and logistics since 1974. As a privately owned Canadian company headquartered in Toronto, we operate with a commitment to excellence, compliance, and efficiency. Our team of certified customs specialists works 24/7 to ensure seamless cross-border movement of goods, leveraging decades of experience and cutting-edge technology. With a network spanning 196 countries and coast-to-coast coverage in North America, we provide tailored solutions for businesses of all sizes. Our C-TPAT-certified Tonawanda office exemplifies our 'One Border. One Solution' philosophy, offering turnkey freight shipping and border compliance expertise. We pride ourselves on proactive adaptation to regulatory changes, maintaining industry leadership through innovation and client-focused service.Our staff's rigorous certifications, including Canadian Society of Customs Brokers designations, guarantee precision in tariff classifications, denied party screenings, and duty drawback services. By integrating advanced supply chain management software with real-time tracking, we deliver transparency and reliability. Clients benefit from our strategic partnerships, economic pricing, and a 40-year legacy of trust. Whether handling high-volume transactions or specialized logistics, we remain dedicated to reducing costs and enhancing operational efficiency for importers and exporters worldwide.
Services
US Customs Brokerage
Global Logistics
Compliance Consulting
Warehousing & Distribution
Freight Shipping
Supply Chain Management
Electronic Shipment Filing
Denied Party Screening
Tariff Classifications
Refund & Duty Drawback Services
Details
- Year established: 1974
Highlights and features
- We have over 40 years of experience in customs brokerage.
- Our team consists of certified customs specialists.
- We provide 24/7 personalized customer support.
- Our global network spans 196 countries.
- We utilize leading-edge supply chain management software.
Associations and certifications
- C-TPAT
Services
US Customs Brokerage
Our 24/7 US Customs Brokerage service ensures rapid, accurate clearance of goods at all North American ports. Certified specialists handle tariff classifications, denied party screenings, and AES filings using automated systems for compliance. Clients benefit from EDI integration, real-time tracking, and expertise in PAPS/PARS protocols to minimize delays and costs.
Global Logistics
We manage door-to-door logistics solutions for shipments of all sizes across 196 countries. Our network handles air, sea, and land freight with real-time visibility, supported by sister company Aerolite Express for regional cartage. Customized software ensures inventory control and seamless coordination of millions of annual consignments.
Compliance & Consulting
Our consultants help businesses navigate evolving customs regulations through risk mitigation strategies and internal audit frameworks. Services include NAFTA maintenance, restricted party screenings, and training programs to ensure adherence to CBSA, CBP, IATA, and FIATA standards for import/export operations.
Warehousing & Distribution
We operate a customs-bonded warehouse at Toronto Pearson Airport with secure storage, cross-docking, and fulfillment capabilities. Services include inventory management, crating, and labeling, supported by trained staff and integrated transportation solutions for time-sensitive deliveries across North America.
Electronic Shipment Filing
Our automated systems enable real-time electronic submission of customs documentation to Canadian and US authorities. This includes ISF filings, duty calculations, and refund claims, reducing errors and processing times while maintaining compliance with border security requirements through encrypted data transmission.
Questions
What customs brokerage services do you offer?
We provide 24/7 US and Canadian customs clearance, tariff classification, denied party screening, and automated filing services using PAPS/PARS systems for efficient border compliance.
How do you handle global logistics?
Our network spans 196 countries with door-to-door freight forwarding, real-time tracking, and regional cartage solutions through Aerolite Express for air, sea, and land shipments.
Are your staff certified in customs procedures?
All specialists hold Canadian Society of Customs Brokers certifications, with additional IATA/FIATA training for export documentation and dangerous goods handling.
Do you offer warehousing facilities?
Yes, we operate a customs-bonded warehouse at Toronto Pearson Airport with inventory management, cross-docking, and secure storage solutions for import/export cargo.
How can you help reduce shipping costs?
We optimize supply chains through compliance consulting, duty drawback programs, and strategic partnerships to minimize delays, penalties, and transportation expenses.
