Business Details
Your Trusted Insurance Partner in Rocky Mount, VA
At Willard Insurance, we are committed to delivering personalized insurance solutions tailored to meet the unique needs of our clients. With decades of combined experience, our team of dedicated professionals represents a diverse range of reputable insurance carriers, ensuring comprehensive coverage options for personal, life, and business insurance. Our locally owned and operated agency prioritizes community involvement, having received prestigious awards such as the F.W. Hirt Quality Agent Award and The Giving Network Agency of the Year Award from Erie Insurance. We specialize in providing expert policy reviews, claims assistance, and customized coverage recommendations while maintaining a strong focus on customer satisfaction.Our service area spans Virginia and North Carolina, with a particular emphasis on Rocky Mount, Roanoke, and surrounding communities. By combining industry expertise with a commitment to local causes, we build lasting relationships founded on trust and mutual respect. Our team's extensive experience, including over 30 years for our owner agents, ensures clients receive informed guidance. We actively support community initiatives, demonstrated through charitable donations and partnerships with local organizations like Stepping Stone Mission. Our dedication to excellence has earned us recognition as a Silver Life Recognition Award recipient for outstanding life insurance sales and service.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Commercial Insurance
Renters Insurance
Flood Insurance
Umbrella Insurance
Motorcycle Insurance
Condo Insurance
Farm Insurance
Highlights and features
- We are locally owned and operated with deep community ties
- Our team has over 30 years of combined insurance expertise
- We received Erie Insurance's most prestigious quality agent award
- We offer comprehensive policy reviews and personalized coverage options
- We actively support local causes through charitable initiatives
Associations and certifications
- Erie Insurance F.W. Hirt Quality Agent Award
- Erie Insurance Giving Network Agency of the Year
- Erie Insurance Silver Life Recognition Award
Services
Auto Insurance
Our auto insurance policies protect drivers with comprehensive coverage options including collision, liability, and uninsured motorist protection. We help clients understand deductibles, coverage limits, and state requirements while offering discounts for multi-policy holders and safe drivers. Our team assists with policy changes, claims processing, and ID card requests.
Homeowners Insurance
We provide customized homeowners insurance covering dwelling structures, personal property, and liability risks. Our policies include options for scheduled items like jewelry and offer endorsements for flood, earthquake, and identity recovery coverage. We explain policy terms and help determine appropriate coverage limits based on individual needs.
Life Insurance
Our life insurance solutions include term and permanent policies to meet temporary and lifelong financial protection needs. We help clients determine appropriate coverage amounts for mortgage protection, family income, and estate planning while explaining cash value components and policy features.
Commercial Insurance
We offer ErieSecure commercial packages covering property damage, liability, workers' compensation, and commercial auto risks. Our customized solutions protect businesses with options for general liability, equipment coverage, and industry-specific endorsements tailored to each client's operational needs.
Renters Insurance
Our renters insurance policies protect personal belongings and provide liability coverage for tenants. Policies include protection for living expenses during displacement and worldwide coverage for personal property while offering affordable rates with available discounts.
People
Larry Willard
Owner / Agent
With over 30 years of insurance experience, Larry Willard leads our agency with expertise in policy reviews and claims assistance. He received Erie Insurance's prestigious F.W. Hirt Quality Agent Award and actively supports local community initiatives.
Pam Willard
Owner / Agent
Pam Willard brings 18+ years of insurance expertise, specializing in personalized client service and policy customization. She works closely with clients to ensure comprehensive coverage solutions that meet their specific protection needs.
Jessi Willard
Agent / CSA
Jessi Willard provides expert insurance guidance with 11 years of experience in policy administration and client support. She focuses on delivering efficient service while maintaining detailed knowledge of insurance products and coverage options.
Kimberlie Willard Ruimerman
Agent / Marketing Specialist
Kimberlie combines 5+ years of insurance experience with marketing expertise to enhance client communication and community outreach efforts while providing personalized insurance solutions.
Kylie Hedges
Agent / CSA
Kylie Hedges offers 5+ years of insurance experience, specializing in policy administration and client education. She assists with coverage selection and ensures clients understand their policy details and protection options.
Questions
What types of insurance do you offer?
We provide auto, home, life, commercial, renters, flood, umbrella, motorcycle, condo, and farm insurance policies tailored to individual and business needs.
Do you serve areas outside Rocky Mount?
Yes, we serve clients throughout Virginia and North Carolina, including Roanoke, Boones Mill, Floyd, Martinsville, and Collinsville.
How can I get a quote?
Contact us through our website or call (540) 483.2715 for a free, no-obligation insurance quote customized to your specific needs.
What sets you apart from other agencies?
Our locally owned agency combines decades of experience with personalized service, community involvement, and access to multiple insurance carriers.
Can you help with policy changes?
Yes, we assist with all policy modifications including adding vehicles, updating coverage, and processing certificate requests.
Do you offer insurance discounts?
We provide multi-policy, multi-vehicle, safe driver, and payment plan discounts, along with credits for home safety features.
