At A-Town Cleaners, we pride ourselves on providing exceptional cleaning services that go beyond the ordinary. With over 125 years of combined experience in customer service, professional dry cleaning, laundering, pressing, finishing, and spot removal, our team is dedicated to delivering unparalleled quality and personalized service to our clients.
Our Story
A-Town Cleaners, originally named Carl's Cleaners, was purchased by Fran Stone in 2008. Our production and customer service staff have been members of the Dry Cleaning Laundry Institute, Southwest Dry Cleaners Assn., Abilene Chamber of Commerce, and Abilene Better Business Bureau for years, ensuring that our expertise and commitment to excellence are unmatched.
Our Mission
Our mission is to provide quality cleaning and unparalleled customer service as we strive to gain the respect and trust of our customers. We consider our customers like extended family and friends, and we would love to meet you and earn your business!
What Sets Us Apart
What sets us apart from our competition is our friendly, old-fashioned service, honest advice, and genuine concern for our customers. We go the extra mile to make a difference with little things that matter, such as carefully selected specialty hangers, permanent barcodes, treats for kids, and tidbits for your furry friends.
Our Services
Our services include laundry, wet cleaning, dry cleaning, alterations, leather, specialty cleaning for those hard-to-clean items, and even preservation of wedding gowns and formal wear. We also offer free pick-up and delivery service, same-day service, and wash-and-fold services for your convenience.
Our Commitment
At A-Town Cleaners, we are committed to providing consistent quality you can depend on. Our customer service representatives are trained to offer knowledge and expertise regarding all fabric care issues. We consider our customers like extended family and friends, and we would love to meet you and earn your business!
Overall Experience
The reviews are mixed, with some customers expressing satisfaction with the service, while others have had negative experiences.
Pricing
Some customers have mentioned that the prices are high, with one reviewer stating that the service was not worth the cost. However, others have mentioned that the prices are reasonable and fair.
Quality of Service
Some reviewers have praised the quality of service, stating that the cleaners do a great job and that their clothes look great. However, others have had negative experiences, mentioning that their clothes were not cleaned or pressed properly, and that some items were even damaged.
Customer Service
Some reviewers have praised the friendly and courteous service, while others have mentioned that the staff was not always nice and that they were not alerted when their items were ready to be picked up.
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