Business Details
43 Years
experience
Your Trusted Family-Owned Jewelry Store in Baldwin, WI
Fennern Jewelers has been a family-owned and operated business since 1983, dedicated to providing exceptional jewelry services to Baldwin, WI, and surrounding communities. Our commitment to quality craftsmanship and personalized customer service has remained unwavering for over four decades. As a second-generation jeweler, Eric Fennern brings extensive expertise as a Certified Master Watchmaker and Goldsmith, ensuring precision in every repair and custom design. Our team takes pride in offering a curated selection of diamonds, gemstones, gold and silver jewelry, and timepieces while maintaining deep roots in local community engagement. From custom creations to jewelry restoration, we combine technical mastery with a personal touch to help customers find meaningful pieces for life's milestones.Our legacy of trust is built on decades of transparent communication, ethical practices, and a passion for preserving jewelry heritage. We specialize in transforming customer visions into tangible heirlooms through collaborative design consultations and meticulous attention to detail. Our in-house repair services handle everything from watch battery replacements to complex jewelry refurbishments, leveraging decades of accumulated technical knowledge. As a small business, we prioritize face-to-face interactions and personalized solutions that larger retailers cannot match. Our team's collective experience spans generations, ensuring every customer receives expert guidance tailored to their unique needs.
Services
Custom Jewelry Design
Jewelry Repair
Watch Repair
Engraving Services
Gift Cards
Details
- Year established: 1983
Highlights and features
- We offer 40+ years of jewelry expertise with in-house master watchmaking and goldsmithing
- Our family legacy ensures personalized service with deep community knowledge
- We provide custom design consultations for unique, one-of-a-kind jewelry pieces
- 99% of repairs completed in-house with guaranteed craftsmanship
- We maintain partnerships with trusted jewelry suppliers for specialized requests
What people say
Quick service
Perfect wedding ring
Expert customization
Family-friendly atmosphere
Competitive pricing
Services
Custom Jewelry Design
Our expert designers collaborate with clients to create unique jewelry pieces tailored to personal stories and preferences. Using advanced design software and traditional techniques, we transform concepts into wearable art. Each creation undergoes rigorous quality checks to ensure lasting beauty and craftsmanship.
Jewelry Repair
From simple resizing to complex stone setting, our master jewelers handle all repairs in-house using professional-grade tools. We specialize in restoring heirloom pieces while maintaining their original character and structural integrity through precise techniques.
Watch Repair
Eric Fennern's master watchmaking expertise ensures accurate diagnosis and repair of mechanical and quartz timepieces. We perform complete overhauls, battery replacements, and water resistance testing using specialized equipment to extend watch longevity.
Engraving Services
We offer professional engraving to add personal touches to jewelry and accessories. Our system handles various fonts and designs while providing clear previews to ensure customer satisfaction with placement and depth of etching.
Gift Cards
Our flexible gift cards allow recipients to choose from our full inventory of jewelry and timepieces. Available in any denomination, they provide a convenient gifting solution with in-store redemption options.
People
Eric Fennern
President / Master Watchmaker
Certified Master Watchmaker with 40+ years experience, Eric leads jewelry repair and watch services. He combines technical expertise with family tradition to maintain high-quality standards.
Allison Fennern
Lead Sales
As Eric's daughter, Allison manages sales operations with personalized service. She connects customers with perfect jewelry pieces while continuing her family's legacy of exceptional care.
Marge Weiske
Sales Associate
With 30+ years experience, Marge provides warm customer interactions and product knowledge. Her long tenure ensures continuity in service quality and community relationships.
Nancy Fennern
Vice-President (Deceased)
Co-founder Nancy established customer service standards that continue today. Her community involvement and jewelry expertise shaped the business's values before her passing in 2021.
Questions
Do you offer gift cards?
Yes, we provide in-store gift cards available for purchase during business hours with no returns.
What payment options are available?
We accept cash, local checks, major credit cards, and offer layaway plans with monthly payments.
Can you repair jewelry purchased elsewhere?
Yes, we repair most jewelry types including pieces not originally purchased from us.
Do you engrave items?
We offer engraving services starting at $25 for most items, including ring bands for $10.
Are repairs done in-house?
99% of repairs are completed in-house by our master jeweler with only specialty cases sent out.
Do you repair clocks?
Currently we don't perform clock repairs but can recommend trusted local specialists.
