Business Details
19 Years
experience
Emergency
services
Your Trusted Appliance Repair Experts in Georgetown
Appliance Express has been serving central Texas since 2007, establishing itself as a trusted provider of household appliance repair services. As a family-owned business and one of only 80 Whirlpool Service Companies nationwide since 2011, we combine decades of hands-on experience with cutting-edge technology to deliver exceptional service. Our factory-trained technicians specialize in repairing major brands including Whirlpool, KitchenAid, and Maytag, with a proven track record of resolving complex issues that other providers have failed to address. We maintain rigorous quality standards through our 1-year warranty covering parts, labor, and service calls, while our same-day parts ordering system ensures 90% of repairs are completed efficiently.Our team's expertise extends to diagnosing problems remotely using customer-submitted diagnostics, and we prioritize transparent communication throughout every service interaction. With multiple service centers across Texas and a commitment to continuous improvement, we have earned consistent recognition as a top-performing appliance repair network member. Our investment in real-time mapping technology optimizes technician dispatching, and our customer-centric approach includes flexible payment options and accessible service scheduling. Through our parts division, we also provide genuine replacement components for DIY repairs, maintaining comprehensive inventory to support both professional and self-service needs.
Services
Appliance Repair
Parts Sales
Same-Day Service
Emergency Repair
Warranty Service
Details
- Year established: 2007
Highlights and features
- We use real-time mapping software for timely technician arrivals
- Our trucks stock all fast-moving parts for immediate repairs
- 90% of repairs completed same-day with on-demand parts ordering
- Factory-trained technicians certified for major appliance brands
- 1-year warranty covering parts, labor, and service calls
Associations and certifications
- Whirlpool Service Company
What people say
On time
Very knowledgeable
Fixed it right up
Professional team
Great experience
Services
Appliance Repair
Our factory-trained technicians diagnose and repair all major household appliances including washers, dryers, refrigerators, and ovens. Using advanced diagnostic tools and manufacturer-specific knowledge, we resolve complex issues that other providers often miss. Our same-day parts ordering system ensures 90% of repairs are completed during the initial service visit.
Parts Sales
We provide genuine OEM replacement parts for all major appliance brands. Our parts specialists help customers identify correct components using model numbers or diagnostic information. Parts can be purchased online for home delivery or picked up at our Georgetown service center with expert assistance available.
Emergency Repair
Available 24 hours a day, 7 days a week for urgent appliance failures. Our emergency technicians carry common replacement parts and use real-time diagnostics to resolve critical issues quickly. This service includes priority dispatching and after-hours support for appliance breakdowns.
Warranty Service
We offer a comprehensive 1-year warranty covering all repair work, including parts, labor, and service calls. This warranty applies to direct-pay customers and requires proper appliance maintenance. Our guarantee ensures repairs are done correctly the first time with follow-up support available.
Same-Day Service
Leveraging real-time mapping software and stocked service vehicles, we complete 90% of repairs the same day. Technicians carry common replacement parts and can order specialized components immediately. This system minimizes appliance downtime while maintaining high repair quality standards.
People
Brian
Senior Technician
Factory-certified appliance specialist with 8 years' experience resolving complex dryer issues others have failed to fix. Known for thorough diagnostics and clear customer communication.
Chris
Lead Repair Technician
Expert in washing machine diagnostics who completes 95% of repairs during first visits. Recognized for proactive problem identification and customer education about appliance maintenance.
Joe
Master Technician
Award-winning technician with 12 years' experience handling complex appliance repairs. Specializes in troubleshooting intermittent electrical issues and provides detailed repair explanations to customers.
Andrey
Diagnostic Specialist
Specializes in electronic appliance diagnostics using customer-submitted audio evidence. Completes 98% of refrigerator repairs during initial service calls with minimal disruption to homeowners.
Luis
Service Technician
Reliable technician with perfect on-time arrival record. Completes repairs efficiently while maintaining clear communication about service timelines and appliance care tips.
Questions
What areas do you service?
We serve central Texas including Austin, Waco, Georgetown, Round Rock, and surrounding communities with same-day service available.
Do you offer emergency repairs?
Yes, our 24/7 emergency service responds to critical appliance failures with factory-trained technicians available at all times.
How quickly can you repair appliances?
90% of repairs are completed same-day using our real-time parts ordering system and fully stocked service vehicles.
What warranties do you provide?
We offer a 1-year warranty covering all repair work, including parts, labor, and service calls for direct-pay customers.
Can I get replacement parts directly?
Yes, our parts division provides genuine OEM components with expert assistance to ensure correct part identification and installation.
How do you handle manufacturer warranty claims?
We coordinate with manufacturer warranties but recommend direct payment for guaranteed 1-year coverage and faster service processing.
