Making your house feel like the home you wish for.
At Arrow Sanitary Service, we're proud to be a leading provider of waste management services in the Greater Portland, Oregon area. Since 1956, we've been committed to delivering dependable, clean, and affordable services to residents and businesses alike.
Our History
Established in 1956, our company has grown and evolved over the years to become one of the most trusted names in the industry. We've remained committed to our core values of safety, integrity, customer service, work environment, and environmental responsibility.
Our Services
We offer a range of services designed to meet the unique needs of our customers. Our residential services include curbside garbage collection, recycling, and composting. For businesses, we provide customized waste management solutions, including dumpster rentals and compactors. Our drop boxes and compactors are perfect for construction sites, events, and other projects that require efficient waste disposal.
Our Commitment to Sustainability
At Arrow Sanitary Service, we're dedicated to reducing our carbon footprint and promoting sustainability in our operations. Our collection trucks run on B20 biodiesel with modified exhausts to reduce emissions. We're proud to be an active partner in local recycling and composting programs, and we're committed to supporting diversity, equity, and inclusion in our community.
Our Operating Values
Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our Operating Values as the foundation for our existence.
Customer Service Excellence
The reviews highlight the exceptional customer service provided by Arrow Sanitary Service. Customers praised the company's representatives, such as Dana, Audrey, Jessica, Marleen, April, Christina, and Jess, for their helpfulness, patience, and kindness.
Positive Experiences
Customers appreciated the prompt and efficient service, including scheduling and rescheduling of pickups, handling of billing issues, and resolving concerns about yard debris and recycling containers. The company's flexibility and willingness to accommodate special requests were also commended.
Appreciation for Employee Efforts
Many customers expressed gratitude towards specific employees who went above and beyond to assist them. The employees' kindness, empathy, and professionalism were particularly noteworthy, making a significant difference in customers' experiences.
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