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Business Details
12 Years
experience
Your Trusted IT Partner in Floyd, VA
Franklin Pike Computing was founded in 2014 to address unmet technology needs for small businesses and individuals. Our mission is to provide reliable, affordable computer consulting and repair services while supporting local communities. With expertise in managed IT services, network design, and custom computer builds, we deliver tailored solutions that align with client goals. Our team prioritizes transparency, ethical practices, and personalized support to ensure long-term satisfaction.

We serve Floyd, Riner, and the New River Valley areas, with remote capabilities extending globally. By combining technical proficiency with a commitment to accessibility, we empower clients to leverage technology effectively. Our experience spans hardware/software installation, data recovery, and system upgrades, ensuring comprehensive coverage of modern IT challenges. We operate with integrity, focusing on building trust through consistent, high-quality service delivery.
Services
Managed IT Services Computer Repair Network Design Custom Builds Data Recovery Software Installation Computer Upgrades Remote Support System Backup Computer Diagnostics
Details
  • Year established: 2014
Highlights and features
  • We offer over a decade of experience in computer technology since 2014.
  • Our team provides personalized solutions tailored to individual business needs.
  • We guarantee transparent pricing with no hidden fees.
  • Our remote support capabilities serve clients globally with efficiency.
  • We specialize in comprehensive IT management from network installation to data recovery.
Services
Managed IT Services
We provide comprehensive IT management including updates, security, and backups for uninterrupted business operations. Our plans cater to both residential and commercial clients, ensuring data protection and system efficiency. With proactive monitoring and maintenance, we minimize downtime while optimizing technology performance.
Computer Repair
Our repair services cover hardware and software issues from simple fixes to complex motherboard replacements. We handle laptops, desktops, and peripherals with precision. Clients receive clear diagnostics and cost estimates before any work begins, ensuring transparency and trust in our repair process.
Network Design
We design and install wired and wireless networks tailored to business requirements. Our solutions include configuration, security protocols, and troubleshooting to ensure reliable connectivity. From small offices to larger infrastructures, we create scalable networks that support long-term growth and operational efficiency.
Custom Builds
We construct custom computers using premium components matched to client specifications. Whether for gaming, business, or specialized applications, our builds prioritize performance and durability. Each system undergoes rigorous testing to guarantee stability and optimal functionality before delivery.
Data Recovery
We specialize in recovering lost data from failed drives, accidental deletions, and corrupted files. Using advanced tools, we maximize recovery success rates while maintaining data integrity. While results vary by damage severity, we provide honest assessments of recovery possibilities before proceeding.
People
Thomas
Owner
Thomas founded Franklin Pike Computing in 2014 after years of personal computer expertise. He focuses on delivering affordable, reliable technology solutions while supporting his family's aspirations through ethical business practices.
Questions
What services does Franklin Pike Computing offer?
We provide managed IT services, computer repair, network design, custom builds, data recovery, and remote support for businesses and individuals.
Do you serve areas outside Floyd, VA?
Yes, we serve Riner and the New River Valley areas, with remote support available globally.
Can you help with urgent computer repairs?
We prioritize timely service but do not offer 24/7 emergency support. Contact us for urgent needs during business hours.
Are your computer repair prices affordable?
Yes, we focus on transparent, competitive pricing with no hidden fees to ensure accessibility for all clients.
Do you offer remote IT support?
Yes, we provide remote services for system management, backups, and troubleshooting with certain operational restrictions.
What sets Franklin Pike Computing apart from competitors?
Our personalized approach, local expertise, and commitment to ethical, client-focused solutions distinguish us in the IT industry.