Universal Factory Direct

About Our Business

Universal Factory Direct is a family-owned and operated business that has been providing quality, affordable kitchen cabinets and bathroom solutions to homeowners in Portsmouth, NH and West Palm Beach, FL since 1998. We have built our reputation on offering superior customer service, top-notch products, and competitive prices.

Our Expertise

Our team of experienced designers and skilled craftsmen have extensive experience in:

• Custom Kitchen Design: We work closely with clients to create kitchens that perfectly reflect their individual needs, styles, and budgets.
• Product Expertise: We offer a wide range of cabinet styles, materials, and finishes to match any taste and budget.
• Quality Construction: Our cabinets are constructed using premium materials and expert craftsmanship.
• Exceptional Customer Service: We prioritize clear communication, personalized attention, and prompt response to ensure a seamless and enjoyable experience for every customer.

Our Values

At Universal Factory Direct, we believe in:

• Transparency and Affordability: We provide clear pricing and upfront information, ensuring that our clients are fully aware of the costs involved.
• Quality and Durability: We adhere to the highest standards in materials and craftsmanship, ensuring that our products will last for years to come.
• Personalized Attention: We take the time to understand each client's needs, preferences, and budget to create a truly custom experience.
• Sustainability: We are committed to responsible manufacturing practices and materials that meet the highest environmental standards.

What Sets Us Apart

What sets us apart from the competition is:

• Direct Warehouse Model: We eliminate the need for expensive intermediaries and retail markups, offering competitive prices directly to our customers.
• Direct Communication: We encourage open and transparent communication throughout the entire process, from design concept to delivery and installation.
• Experienced Designers: Our team can help you navigate through the intricacies of kitchen design, offering valuable insights and inspiration.
• Exceptional Customer Support: We are dedicated to providing outstanding customer service, promptly responding to inquiries, and ensuring your complete satisfaction.