Business Details
29 Years
experience
Emergency
services
Trusted Emergency Restoration Services in Cambridge, NY
SERVPRO of North Rensselaer/South Washington Counties is a family-owned and operated franchise with over 20 years of experience in the restoration industry. Established in 1997 as Deep Clean Restoration, our journey began in Vermont before expanding to Cambridge, NY, where we now serve as a trusted SERVPRO affiliate. Our team undergoes rigorous training at SERVPRO's Corporate Training Facility and maintains IICRC certifications to ensure technical excellence. We specialize in water, fire, and mold restoration services, operating 24/7 to address emergencies across residential and commercial properties. Our service area spans North Rensselaer Counties including Hoosick Falls, Troy, and Schaghticoke, as well as South Washington Counties covering Cambridge, Granville, and Greenwich.With a fleet of trained technicians and advanced equipment, we prioritize rapid response times and transparent communication. Our commitment to quality is reflected in customer testimonials praising our professionalism, timeliness, and compassionate approach during challenging situations. We maintain active community engagement through our Facebook page and offer flexible solutions that balance budgetary considerations with exceptional results. As industry leaders, we combine technical expertise with personalized service to restore properties efficiently while minimizing disruption to clients' lives.
Services
Water Damage
Fire Damage
Mold Remediation
Storm Damage
Construction
Specialty Cleaning
Air Duct Cleaning
Biohazard Cleanup
Carpet Cleaning
Odor Removal
Details
- Year established: 1997
Highlights and features
- We provide 24/7 emergency response for all disaster scenarios
- Our team maintains IICRC certifications for technical excellence
- SERVPRO franchise with 20+ years of local restoration experience
- Proven track record of budget-conscious solutions with quality results
- Rapid deployment of trained technicians with advanced equipment
Associations and certifications
- IICRC
What people say
Professional all through
Excellent job
Fast and efficient
Prompt communication
Exceeded expectations
Services
Water Damage
Our water damage restoration service addresses all levels of water intrusion using industrial-grade extraction equipment and moisture detection technology. We specialize in emergency response for septic backups, pipe bursts, and natural disasters. Our technicians complete full drying cycles with HEPA-filtered air movers and dehumidifiers to prevent secondary damage.
Fire Damage
Comprehensive fire damage restoration includes soot removal, odor elimination, and structural repairs. We use thermal fogging for smoke odor neutralization and employ specialized cleaning techniques for content restoration. Our team coordinates with insurance providers while prioritizing safety through proper PPE during hazardous material handling.
Mold Remediation
Certified mold remediation services follow strict containment protocols to prevent spore spread. We utilize negative air machines and antimicrobial treatments for complete mold elimination. Our process includes moisture source identification and structural drying to prevent future growth, with post-remediation air quality testing available.
Storm Damage
24/7 storm damage response covers roof tarping, window boarding, and structural drying after severe weather events. We handle insurance documentation and provide emergency shelter solutions. Our team specializes in rapid water extraction from hurricane or flood damage while preserving property integrity.
Construction
Full reconstruction services restore properties to pre-loss condition after disaster recovery. Our licensed contractors handle drywall replacement, flooring installation, and custom cabinetry. We maintain building code compliance while coordinating timelines that minimize business interruption for commercial clients.
People
John M. Flood
Owner
John Flood has over 20 years of restoration industry experience. As co-founder of Deep Clean Restoration in 1997, he transitioned to SERVPRO leadership in 2014. He oversees field operations and technical training while maintaining active involvement in complex restoration projects.
Questions
What types of restoration services do you offer?
We specialize in water damage, fire damage, mold remediation, storm damage, and commercial construction. Our services include emergency response, structural drying, content cleaning, and complete property reconstruction.
Are you available for emergency services?
Yes, we provide 24/7 emergency restoration services. Our team responds immediately to disasters of any size, with technicians available for after-hours emergencies including weekends and holidays.
How quickly can you respond to a disaster?
Our average response time is under 2 hours for emergency calls. During the recent septic backup case, we deployed a 4-person crew within 3 hours of initial contact on a Friday evening.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers for documentation and claims processing. Our team provides detailed damage assessments and works within policy coverage parameters while maintaining quality standards.
What areas do you service?
We serve North Rensselaer County including Troy, Hoosick Falls, and Schaghticoke, plus South Washington County covering Cambridge, Granville, and Greenwich. Our response radius extends to surrounding communities in New York and Vermont.
Are your technicians certified?
All technicians maintain IICRC certifications in water restoration, fire damage repair, and mold remediation. We complete annual training at SERVPRO's corporate facility to stay current with industry standards and best practices.
