Business Details
24 Years
experience
Emergency
services
Your Trusted Property Management Partner in Lake County, IL
At Grand Realty Group, we pride ourselves on combining integrity with expertise to deliver exceptional real estate services in Lake Villa, Illinois. With decades of combined experience in property management, sales, and rentals, our team prioritizes client needs while maintaining a deep understanding of the Northern Illinois market. Our approach emphasizes transparency, innovative solutions, and treating every property as if it were our own. We leverage our extensive industry knowledge to provide tailored services, from hands-off property management to strategic real estate transactions.Our commitment to continuous learning ensures we stay ahead of industry trends, while our in-house maintenance team guarantees prompt, reliable service. By fostering long-term relationships built on trust and accountability, we empower clients to maximize their investments with minimal stress. Whether you're a landlord, investor, buyer, or renter, our personalized approach ensures your goals are met with professionalism and dedication.
Services
Property Management
Resident Screening
Rent Collection
Maintenance
Financial Reporting
Eviction Protection
Vendor Management
Details
- Year established: 2002
Highlights and features
- We leverage 20+ years of Lake County expertise to maximize your property's value
- Our in-house maintenance team ensures 24/7 emergency response and quality control
- We offer transparent no-contract service with payment tied to results
- Our proprietary resident screening process maintains 1% eviction rates
- We provide guaranteed rent protection and 60-day lease placement assurance
Associations and certifications
- National Association of Realtors
- Illinois Association of Realtors
- Mainstreet Organization of Realtors
- National Association of Property Managers
What people say
24/7 emergency response
$1,000 pet damage protection
No-contract service
60-day lease guarantee
Online payment convenience
Services
Property Management
Our full-service property management handles every detail from marketing to maintenance. We provide 24/7 emergency response, regular inspections, and detailed financial reporting. Our local expertise ensures optimal rental pricing and tenant retention.
Resident Screening
Comprehensive background checks include credit history, rental references, and criminal record verification. We maintain a 99% tenant retention rate through rigorous qualification standards. Our process exceeds Fair Housing requirements.
Maintenance
24/7 emergency repair service includes before-and-after documentation. Our in-house technicians handle 85% of maintenance needs. We guarantee response within 2 hours for critical issues.
Rent Collection
Secure online payments with automated late fee calculation. We enforce collection policies uniformly to protect owner revenue. Direct deposit distributions occur monthly.
Eviction Protection
We provide $1,000 damage protection for approved tenants and guaranteed re-leasing. Our legal documentation process meets all Illinois regulatory requirements. Eviction proceedings are managed professionally with minimal owner involvement.
People
Jim Cacioppo
Managing Broker
50-year Lake County resident with 30+ years in real estate investment and management. Licensed broker since 1996, specializing in property management and sales. Member of multiple real estate associations.
Dawn Cacioppo
Client Care Manager
10+ years in client services and marketing. Manages financial operations and client communications. Holds design degree applied to property staging and marketing.
Tammy Washer
Property Manager
20-year real estate professional with specialization in property management. Coordinates daily operations and client services. Active in local community organizations.
Jeff Montori
Broker Associate
Licensed electrician and general contractor with 20 years in home renovation. Specialist in fixer-upper properties and investment rehabilitation projects.
Questions
Do you charge management fees?
Our fee is a small percentage of collected rent with no hidden charges. Payment only occurs after successful resident placement.
How quickly do you fill vacancies?
60-day guarantee: If we can't lease your property, first month's management is free.
Is there a contract commitment?
No contracts required. We believe in earning business through performance.
What areas do you serve?
Lake County including Lake Villa, Lindenhurst, Mundelein, Round Lake, and surrounding communities.
How are maintenance emergencies handled?
24/7 service with guaranteed 2-hour response for critical issues like plumbing or heating failures.
Can I view my account online?
Owner portal provides real-time access to statements, maintenance records, and payment history.
