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Honesty, Integrity, Results

Building Global Connections Through Words

ABC Translations is a leading language services provider driven by a passionate team of experienced linguists and technology professionals. We empower global businesses, organizations, and individuals to overcome language barriers and achieve lasting success in the international marketplace.

Our Mission

We partner with clients to deliver accurate, culturally appropriate translations and localization solutions that resonate with their target audiences. We leverage our expertise to:

  • Communicate effectively: Deliver high-quality translations for documents, website content, marketing materials, and technical manuals.
  • Expand reach: Localize your product offerings and brand messaging for diverse markets.
  • Boost brand reputation: Ensure accurate and consistent messaging across languages and cultures.

Areas of Expertise

Our diverse team of experts offers comprehensive services across multiple industries and disciplines, including:

Legal & Financial

  • Legal translation for contracts, financial reports, and regulatory documents
  • Certified translations for USCIS applications and immigration documents

Technology & Telecommunications

  • Website localization and e-commerce translation
  • Translation of technical manuals and software applications
  • Quality assurance and testing services for multilingual software programs.

Education & Healthcare

  • Localization of educational materials, research papers, and medical records
  • Translation of clinical studies and healthcare documents
  • Cultural sensitivity training and localization consulting.

Manufacturing & Energy

  • Localization of engineering documents, product specifications, and marketing materials
  • Translation of energy sector reports and environmental regulations
  • Quality translation of manufacturing and production processes.

Client-Focused Approach

We prioritize clear communication and collaboration throughout the translation process. Our dedicated team works closely with clients to:

  • Understand their unique needs and goals
  • Develop customized translation strategies
  • Provide progress updates and transparent cost estimates
  • Ensure client satisfaction with rigorous quality control measures.

Collaborate with Us

ABC Translations is committed to helping businesses and individuals achieve global success. Contact us today to discuss your language needs and discover how we can empower you to connect with the world.

Reviews
Positive: The president of ABC Translations emphasizes the company's commitment to quality and customer service, highlighting the talents of their employees.
Negative: Customers have voiced discontent with the company's handling of translations, citing poor communication, missed deadlines, and unresponsiveness to customer inquiries.

Company Reputation and Customer Service

The reviews begin with a disclaimer from Jodi S. Castro, the President and CEO of ABC Translations, clarifying that the company is not affiliated with another company with a similar name. She attributes negative reviews from customers to confusion about the two companies. Castro emphasizes the company's commitment to quality and customer service, highlighting the talent and dedication of their employees.

Customer Dissatisfaction

Two customers, Ying C. and Andrew H., share their disappointing experiences with ABC Translations. Ying C. expresses frustration with the company's handling of a Japanese Birth Certificate translation, resulting in no refund. Andrew H. recounts a similarly poor experience, where the company failed to deliver on their promised timeline and customer service.

Communication Issues and Refund Disputes

Andrew H. highlights the company's lack of response to his inquiries and the poor communication throughout the process. His company was forced to engage another translation vendor and open a dispute with PayPal, resulting in a refund. The company's only response was a vague apology, attributing the delay to "mailing issues" or "processing time" problems, which Andrew H. disputes.

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