When you need us most, we're here for you.
Our Mission
At Stones River Credit, we understand the financial challenges that individuals can face. We believe in offering accessible and responsible installment loans that empower our clients to manage unexpected expenses, invest in their future, or achieve important personal goals. We are committed to transparent and fair lending practices, treating each applicant with respect and understanding.
Who We Are
Founded in 1996, Stones River Credit has proudly served the Murfreesboro community for over two decades. Our dedicated team is comprised of experienced professionals who are passionate about providing exceptional customer service and offering flexible financial solutions.
Our Values
- Accessibility: We believe financial assistance should be readily available to those who need it.
- Transparency: We operate with open communication and provide clear information about our loan terms and conditions.
- Fairness: We assess each borrower individually, considering their unique circumstances and financial situation.
- Customer-centricity: We treat every client with respect and offer personalized guidance throughout the process.
Our Services
Our installment loans offer:
- Flexible repayment terms: Choose a repayment schedule that suits your individual needs.
- Competitive interest rates: We offer competitive rates that are fair and transparent.
- Accessible eligibility: We consider applications from individuals with varying credit scores.
- Fast application process: Get approved and receive funds quickly.
We offer two primary loan options
- Installment Loans: Flexible repayment plans for larger purchases or debt consolidation.
- Personal Loans: Tailored solutions for personal financial needs, such as medical expenses, home repairs, or unexpected costs.
Why Choose Stones River Credit?
- Experienced and dedicated team
- Personalized and compassionate approach
- Straightforward and transparent lending process
- Flexible repayment options to suit your needs
- Commitment to building lasting relationships with our customers
Get Started Today
Contact us to discuss your financial needs and explore the options available to you. Our friendly and knowledgeable team is ready to guide you through the process and find the right solution for your unique situation.
Overall Quality of Service
The reviews of Stones River Credit are mixed, with some customers expressing satisfaction with their experience and others expressing dissatisfaction. While some customers praise the professionalism, friendliness, and understanding of the staff, others criticize the customer service, professionalism, and flexibility of the company.
Staff Performance
Several customers praise Brittany and Sarah, specifically, for their helpfulness, professionalism, and understanding. They mention that these employees make them feel welcome and go the extra mile to ensure their satisfaction. On the other hand, one customer criticizes the staff, stating that they are not helpful and that some employees do not assist with payments.
Communication and Flexibility
Some customers appreciate the frequent communication they receive from the company, which helps them stay on top of their payments. Others criticize the company for not being responsive to their needs, particularly when it comes to addressing late payments.
Professionalism and Respect
While some customers feel respected and treated professionally by the staff, others feel disrespected and receive poor customer service.
Recommendations
Overall, despite some negative reviews, many customers recommend Stones River Credit, citing the friendly and professional staff, and the company's willingness to work with them to find solutions. However, others state that they would not recommend the company due to their negative experiences.
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