Celebrate Life's Moments with Us!
Welcome to Gordon Boswell Flowers, your premier florist in Fort Worth, Texas, serving the community for 104 years! As a family-owned and operated business, we take pride in providing exceptional flower arrangements, plants, and gifts for all occasions. Our commitment to quality, customer satisfaction, and community involvement has earned us a reputation as one of the leading florists in the region.
Our Story
Our journey began in 1919, and since then, we have been dedicated to delivering top-notch floral designs and exceptional customer service. Over the years, we have evolved to meet the changing needs of our customers, incorporating new trends, techniques, and products to stay ahead of the curve. Today, we are proud to be one of the most trusted and beloved florists in Fort Worth, serving both local and nationwide customers.
Our Services
At Gordon Boswell Flowers, we offer a comprehensive range of services to cater to all your floral needs. Whether you're looking for beautiful bouquets for birthdays, anniversaries, or get-well wishes, or need sympathy flowers for difficult times, we've got you covered. Our expert designers create stunning arrangements for weddings, events, and corporate functions, while our plant and gift shops offer a vast selection of inspiring products.
Why Shop Local?
By choosing Gordon Boswell Flowers, you're supporting a local business that cares deeply about the community. We believe in giving back, and our involvement in charitable initiatives and sponsorship programs reflects our commitment to making a positive impact. By shopping local, you're contributing to the growth and development of our community, and we're grateful for your trust.
Our Mission
Our mission is to provide exceptional flower arrangements, plants, and gifts that exceed our customers' expectations, while maintaining the highest level of quality, customer service, and community involvement. We strive to build long-lasting relationships, earn trust, and become an integral part of our customers' lives.
Disappointing Experiences
The majority of customers have had unsatisfactory experiences with this florist. Many have reported receiving flower arrangements that were significantly different from what they ordered, with some even receiving bouquets that were of poor quality.
Issues with Orders
Several customers have mentioned that their orders were not fulfilled correctly, with some even being told that the flowers they wanted were not available despite being assured otherwise. One customer was told that the florist would send a new bouquet, but only if they returned the original one.
Poor Customer Service
Many customers have expressed frustration with the customer service they received, with some even reporting being cursed at by staff members. Others have mentioned that staff were unhelpful and uncaring, with one customer stating that the manager seemed irritated when they called to complain about their order.
Delivery Issues
Some customers have reported issues with delivery, including flowers not being delivered on time or at all. One customer even had to call the florist multiple times to ensure that their order was delivered.
Positive Aspects
One customer did mention that the florist has a convenient "grab and go" option for bouquets, which may be useful for those in a rush.
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