Business Details
Expert IT Services and Website Development in Cloudcroft
PC EMT is a locally owned and operated business serving clients nationwide from our base in the Sacramento Mountains. With over a decade of experience in IT services, we specialize in delivering tailored solutions for website development, Facebook business page management, and computer repair. Our mission is to provide reliable, high-quality technical support that empowers small businesses and individual clients to focus on their core operations. We prioritize personalized service, ensuring every client receives timely assistance and expert guidance.Our expertise spans computer system specification, implementation, maintenance, and troubleshooting, with a commitment to resolving issues efficiently and effectively. By maintaining a customer-centric approach, we have built a reputation for trustworthiness and technical excellence, reflected in our long-standing client relationships and industry recognition.
Services
Website Development
Facebook Page Management
Computer Repair
Data Recovery
Remote Assistance
Networking Services
Highlights and features
- Over 10 years of experience in IT services and computer systems
- Personalized, customer-focused technical support approach
- Nationwide service availability with local expertise
- Transparent pricing with clear hourly rate disclosures
- Proven track record with long-term business relationships
What people say
Timely repairs
Knowledgeable technician
Professional service
Trustworthy with data
Patient and thorough
Services
Website Development
Custom website creation tailored to business needs, including design, hosting, and ongoing management. Our services ensure professional digital presence with responsive layouts and optimized performance. Fees are determined by project complexity and page count.
Computer Repair
Onsite and drop-off computer repair services with $60/hour rate. We handle hardware/software issues, virus removal, and system optimization. Emergency service available within local service area for critical computer failures.
Facebook Management
Professional Facebook business page management with customized content strategies. Our service includes post scheduling, audience engagement, and analytics tracking to maximize social media impact for small businesses.
Data Recovery
Specialized data recovery services for lost or corrupted files with hourly billing. We employ advanced techniques to recover critical information from damaged storage devices while maintaining data security.
Remote Assistance
Remote technical support available at $45/hour for software troubleshooting and system maintenance. This service provides cost-effective solutions for non-hardware related computer issues without requiring physical device transport.
People
Katie Jones
Owner
Customer-focused IT professional with over 10 years of experience in computer systems specification, implementation, and maintenance. Specializes in website development and technical support for small businesses.
Questions
What IT services do you offer for small businesses?
We provide website development, Facebook page management, computer repair, data recovery, and networking services tailored to small business needs.
Do you offer computer repair for individual clients?
Yes, we handle personal computer repairs including hardware/software issues, virus removal, and system optimization with onsite or drop-off options.
What are your service rates?
Computer repair is $60/hour, remote assistance $45/hour, data recovery by the hour, with a $20 fuel charge for travel over 15 miles.
Do you serve areas outside Cloudcroft?
We operate nationwide but recommend local service for emergency repairs. We frequently serve Alamogordo and the Sacramento Mountains region.