At Pegasus Aviation Services, we take pride in our reputation for providing quality aviation services to our customers. As a leading airline maintenance provider, we have established ourselves as a reliable and efficient service provider in the industry.
Our Company History
Founded in 2000, Pegasus Aviation Services has its headquarters at Ted Stevens Anchorage International Airport in Alaska, a major international cargo crossroad for Transpacific freighter activity. Over the years, we have grown to become one of the largest commercial line maintenance providers in the Anchorage area, handling over 40 domestic and international airlines each year.
Certifications and Accreditations
We hold several government approvals, including MOLIT (Republic of Korea), CAAC (People's Republic of China), CAA (Republic of China), TCCA (Canada), and GCAA (United Arab Emirates). Our technicians are ATA 104 Level III trained andrelease certified on airframes. We provide certified Airworthiness Release (AWR) to service many of our customers.
Services
At Pegasus, we offer a full range of aviation services, including:
Aircraft Maintenance
Our team of licensed technicians provides routine and non-routine maintenance, engine changes, airworthiness release, and secure parts storage. We have expertise on various aircraft models, including Airbus Series, Boeing 727, 747, 757, 767, and McDonnell Douglas MD-11.
Ground Support Equipment (GSE)
We offer a full line of GSE to service all types of aircraft. Our GSE shop provides full-service maintenance for third parties.
Operations
Our Operations Division offers flight administration services, including flight dispatching, crew administration, station administration, flight watch, ramp operation, aircraft security, and irregular operations support.
De-Icing
We have a highly skilled team of technicians for the spray application of de-icing and anti-icing fluids. Our de-icing trucks are equipped with state-of-the-art technology and innovative, rapid refill systems.
Ground Handling
Our Ground Handling Division offers full ground support capabilities for both passenger and cargo aircraft, including aircraft tow in/push back, aircraft marshalling, customs and border protection clearance assistance, crew shuttle, and international refuse handling.
Cabin Services
We offer above and below wing services, including lavatory/water service, aircraft cleaning, aircraft security services, and passenger handling.
Passenger Handling
We provide full-service and dedicated passenger services, including check-in and ticket counter passenger processing, document verification, gate services, boarding, gate announcements, and crew liaison services.
At Pegasus Aviation Services, we pride ourselves on delivering exceptional customer service and support. With our expertise and commitment to safety, we strive to provide our clients with a safe and cost-effective operational environment.
Overall Experience
The reviews for Pegasus Aviation highlight a range of experiences, from exceptional to disappointing. The positive reviews focus on the company's friendly staff, accommodating management, and compassionate service.
Positive Comments
The company's staff and management have received praise for their friendly and caring demeanor. Customers have expressed gratitude towards specific individuals, including Bill and Mary, and have praised the company's ability to handle shipping with great care.
Negative Comments
One customer, Christie Shell, had a poor experience with the company's customer service, giving the company a rating of only 1 star. The nature of the issue was not specified in the review.
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