At Smith's Carpet Connection, we're proud to be Colorado Spring's leading wholesale flooring company since 2009. As a family-owned and operated business, we're dedicated to providing top-quality flooring products at discounted prices for both commercial and residential projects. Our extensive design center offers the largest selection of wholesale flooring options, including carpet, hardwood, tile, and laminate flooring from over 100 brand-name manufacturers from around the world.
Our Mission
Our mission is to build long-term relationships with our customers by providing unsurpassed customer service and top-quality flooring products. We strive to simplify the often overwhelming process of selecting flooring by making it easy and manageable, while saving you time and money. Our goal is to help you find the exact flooring you need for your project, while staying within your budget.
Our Services
We cater to builders, remodelers, installers, designers, and homeowners, providing complete wholesale flooring solutions for all your needs. Our staff works closely with you to find the perfect flooring solution for your project, from traditional to contemporary styles and trends. We offer:
- Wholesale carpet flooring from top brands like Shaw, Tuftex, Mohawk, Dreamweaver, and more
- Hardwood flooring solutions for a natural and durable look
- Tile and laminate flooring options for a stylish and affordable choice
- Commercial flooring solutions for businesses and commercial spaces
- Residential flooring solutions for homeowners and builders
Why Choose Us
At Smith's Carpet Connection, we're committed to providing exceptional customer service, top-quality flooring products, and unbeatable prices. Our low-cost operating model ensures that you get the best possible prices for your flooring needs. We're proud to have built a reputation for trust, reliability, and expertise in the wholesale flooring industry.
Experience with Smith's Carpet Connection
Positive Experiences
- Many customers have had positive experiences with Smith's Carpet Connection, citing helpful staff, particularly Marina, who made perfect suggestions and was super communicative.
- Michelle Smith, the owner, and her crew are known for their exceptional customer service, going above and beyond for their clients.
- The company has been praised for its expertise, value, and creativity, making it a highly recommended flooring company in Colorado Springs.
Negative Experiences
- However, some customers have reported negative experiences with the company, including receiving the wrong carpet, poor customer service, and unprofessional behavior from Michelle Smith.
- One customer reported that the company refused to correct the problem, leading to a suspended accreditation with the Better Business Bureau.
- Another customer had a terrible experience with a representative who misrepresented products, made mistakes, and became angry and rude when confronted.
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