Pelmeds, a closed-door full-service pharmacy, has been serving the community for over 75 years. We are a family-owned and operated business that is dedicated to providing exceptional customer service and personalized attention to each of our patients. Our experienced team of pharmacists and technicians work together to ensure that each patient receives the highest level of care and attention.
At Pelmeds, we understand that every patient is unique, and we strive to tailor our services to fit each patient's individual needs. We offer a wide range of services, including specialized packaging, compounding, medication management, and delivery. Our team is committed to providing exceptional patient care and education, ensuring that each patient has the knowledge and support needed to manage their health.
Our Services
At Pelmeds, we offer a variety of services designed to meet the unique needs of our patients. Our services include:
Specialized Packaging
We offer several options for packaging medications, including our unique multidose compliance pouches, PelPak. We also offer bingo cards (blister cards), traditional vials, and more, to help patients manage their medications and stay on time.
Delivery Service
We understand that sometimes it can be difficult for patients to leave their homes, which is why we offer a delivery service. Our personal drivers will deliver medications to your home, work, or doctor's office, as requested.
Prescription Compounding
We offer a wide variety of compounding services for hospice, geriatric, pediatric, veterinary, and other individual needs. Our experienced pharmacists work closely with each patient to create customized compounds that meet their unique needs.
Patient Education & Consultation
Our pharmacists are available 24/7/365 to provide medication consultation and education to our patients and providers. We believe that patient education is key to successful treatment, and we are committed to providing each patient with the knowledge and support they need to manage their health.
Specialty Pharmacy Services
At Pelmeds, we carry many hard-to-find medications and specialty products that are not commonly found in traditional pharmacies. We also offer specialty pharmacy services, including infusion therapy and injectable medications.
Why Choose Us?
At Pelmeds, we are committed to providing exceptional patient care and attention. We believe that every patient deserves personalized service and support, and we strive to provide that with every interaction. Whether you are a patient seeking medication management, compounding, or specialty services, we are here to help.
Our Locations
We have two convenient locations in Fitchburg and Waltham, Massachusetts. Our pharmacies are fully stocked with a wide range of medications and products, and we offer delivery services to make it easy for patients to receive their medications.
Contact Us
We are dedicated to providing exceptional patient care and service. If you have any questions or concerns, please do not hesitate to contact us. We are here to help and support you every step of the way.
Overall Experience
The reviews of Pelmeds pharmacy are mostly positive, with many customers praising the staff, owner Bhuren Patel, and the services provided.
Positive Aspects
Staff and Owner: Many reviewers praised the staff and owner Bhuren Patel, describing them as knowledgeable, compassionate, accommodating, and hardworking.
Services: The pharmacy's services, including COVID-19 vaccination, flu vaccination, and testing, were highly commended. Many customers appreciated the convenience of appointments and walk-ins, as well as the mobile clinic and home visit options.
Community Involvement: Reviewers highlighted the pharmacy's commitment to serving the community, particularly during the pandemic.
Customer Service: The pharmacy's customer service was repeatedly praised, with customers describing the staff as friendly, knowledgeable, and responsive to their needs.
Negative Aspect
Data Breach and Management Issues: One reviewer expressed concerns about a data breach and poor management, citing instances of negligence and overcharging insurance plans.
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