At Rider Insurance, we understand the importance of having the right insurance coverage to protect you, your family, and your business. As an independent insurance agency, we have been serving the Maryland, Pennsylvania, Virginia, and Delaware areas for many years. Our experienced and dedicated team is committed to providing you with the best insurance policies, carefully selected from reputable and dependable insurance companies.
Our Mission
Our mission is to provide you with the best insurance coverage at a competitive price and to form a lasting partnership built on trust and security. We are dedicated to working closely with our clients to understand their unique needs and provide them with personalized insurance solutions. We believe that insurance should be a shield that protects you from the unexpected, rather than a financial burden.
Why Choose Us
At Rider Insurance, we offer a wide range of insurance products and services, including:
- Auto Insurance: Protect your vehicle and your family with our comprehensive auto insurance policies.
- Homeowners Insurance: Safeguard your home and your possessions with our homeowners insurance policies.
- Business Insurance: Protect your business with our commercial insurance policies, designed to meet the specific needs of your industry.
- Bonds: We offer a variety of bonds, including contract bonds, license and permit bonds, public official bonds, plaintiff court bonds, and fiduciary or probate bonds.
- Flood Protection: Protect your home and business from flood damage with our flood insurance policies.
Why Hire an Independent Agent?
Not all insurance agents are the same! Choosing the right one can make a big difference - in price, service, and value. With other agencies, you get one company that sells one brand of insurance. With an independent insurance agency like Rider Insurance, you get choices. Because independent insurance agencies, like ours, represent a number of different insurance companies, and can compare coverage, pricing, and features to find the best fit for you.
Meet Our Team
Our team of insurance professionals is committed to providing you with personalized service and guidance. We take the time to understand your unique needs and provide you with tailored insurance solutions. Our team is dedicated to being responsive, informative, and helpful every step of the way.
Professionalism and Responsiveness
The reviewers consistently praise the professionalism and responsiveness of the Rider Insurance team, particularly Tosha Rider and James Rider. They find the agents knowledgeable, supportive, and willing to go the extra mile to help with their insurance needs. The team is credited with being available and responsive, even outside of regular business hours.
Unreturned Calls and Poor Service
On the other hand, Magic Mike has a negative experience, stating that he has called and left multiple messages and personal messages over two weeks, but has yet to receive a return call. It is unclear whether this was an isolated incident or a reflection of the agency's overall service.
Customer Satisfaction
The majority of reviewers are extremely satisfied with their experience at Rider Insurance. They praise the agents' ability to tailor policies to individual needs, provide excellent customer service, and handle claims efficiently. The reviewers also appreciate the agency's professionalism, responsiveness, and willingness to go above and beyond for their customers.
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