Advanced Video Group

Advanced Video Group is a regional leader in the Commercial Audio/Visual market, providing communication solutions through design, integration, and support services. Established in 1984, the company has consistently delivered high-quality audio/visual solutions, earning a reputation for exceptional customer service and technical expertise. Advanced Video Group initially started as a full-service audio/visual sales and rental/staging company and later rebranded to Advanced Video Group Inc. in 2012 to focus on its core competencies, such as sales, engineering, design, and maintenance.

Our team at Advanced Video Group is driven by a strong commitment to our clients and a shared set of core values, including respect, honesty, resourcefulness, pride, dependability, and stewardship. Our mission is to improve the lives of those around us by providing state-of-the-art communication solutions that are reliable and easy to use. We aim to be the preferred partner in key market sectors by committing to technical expertise and unparalleled customer service.

Services

At Advanced Video Group, our services are designed to cater to every stage of our clients' audio/visual needs. Our team of professionals ensures that each project is tailored to the specific needs of the client, providing innovative communication solutions through the following services:

*Consultation / Site Survey*

Our process begins with an on-site meeting to understand the client's desires and needs. By taking into account lighting, acoustical, and structural parameters during this initial stage, our system designers can ensure that the project design is customized to the unique requirements and restrictions of each space. This collaborative approach guarantees a smooth transition from the consultation phase to the design phase.

*Design*

Our design staff and system engineers partner closely with clients, contractors, and architects to provide thorough project documentation. This includes system schematics, flow diagrams, rack elevations, room layouts, and even writing specifications and scopes of work for projects that go to bid. This attention to detail allows our clients to have a clear understanding of the project's scope and desired outcomes.

*Sales & Installation*

Advanced Video Group's sales team is highly knowledgeable and maintains factory certifications. This expertise enables our clients to specify and order equipment and materials accurately. Our project managers oversee turn-key installations and training sessions, ensuring that all projects meet client expectations and fulfill their unique needs. By combining expert sales guidance with efficient and thorough installation processes, we provide our clients with a seamless experience.

*Maintenance & Support*

Our customer service and maintenance staff members are available to assist clients with warranty issues, troubleshooting, and system repair for all levels of system complexity. Advanced Video Group offers maintenance contracts based on clients' demands to minimize downtime and extend the lifespan of their investment. With these contracts, our clients can be confident in the long-term performance and reliability of their audio/visual systems.