Business Details
Emergency
services
Your Trusted Mental Health Counseling Partner in Atlanta
At A New Start, we specialize in guiding individuals through personal challenges and transformative journeys. Our team of licensed psychologists and therapists is dedicated to helping clients identify and address their unique mental health needs. By offering personalized provider matching, we ensure each client receives care tailored to their specific challenges. With expertise in counseling for individuals aged 5 to advanced years, we provide comprehensive support through evidence-based practices.Our services include insurance coordination, flexible payment arrangements, and 24/7 emergency support for active clients. We maintain strict confidentiality while adhering to Georgia's licensure laws and ethical standards. Our administrative team is available Monday-Thursday to assist with scheduling, paperwork, and coverage verification. Through collaborative care and transparent communication, we empower clients to achieve manageable solutions and lasting growth.
Services
Individual Counseling
Provider Matching
Insurance Coordination
Emergency Support
Child & Adolescent Therapy
Family Counseling
Behavioral Health Services
Confidential Consultations
Highlights and features
- We provide 24/7 emergency counseling support for active clients
- Our team includes licensed psychologists and therapists with specialized expertise
- We offer personalized provider matching based on client challenges
- We coordinate flexible payment arrangements for uninsured clients
- We maintain strict confidentiality with documented release protocols
Services
Counseling Services
Our counseling services provide personalized mental health support through 45-60 minute sessions with licensed professionals. We address diverse psychological challenges while maintaining strict confidentiality. Clients receive care tailored to their specific needs through evidence-based therapeutic approaches.
Provider Matching
We match clients with appropriate therapists based on their identified challenges and demographic needs. Our network includes psychologists, psychotherapists, and licensed counselors with specialized expertise across various mental health domains.
Insurance Coordination
We help clients verify insurance coverage and understand benefits for outpatient behavioral health services. Our team works with major providers including UHC, BCBS, Aetna, Cigna, and Medicare/Medicaid plans.
Emergency Support
Active clients receive access to 24/7 emergency counseling through our on-call therapist rotation system. This service addresses life-threatening situations requiring immediate intervention outside regular business hours.
Child Therapy
We provide mental health services for children aged 5 and older through age-appropriate therapeutic techniques. Parental involvement is incorporated when appropriate, with initial sessions often including caregiver consultations.
Questions
How do I schedule a counseling appointment?
Call our office at (770) 461-9944 during business hours to schedule. Have your insurance card ready for verification.
What are your session fees?
Standard sessions cost $200.00 with licensed psychologists. We accept most major insurance plans and offer flexible payment options.
Do you offer after-hours emergency support?
Active clients can access 24/7 emergency services by calling our office and following emergency protocols.
What age groups do you serve?
We treat clients from age 5 through senior years with age-appropriate therapeutic approaches.
What happens if I miss an appointment?
Missed appointments without 24-hour notice incur fees: $75 for first occurrence, $150 for second. Insurance won't cover these charges.
How is confidentiality maintained?
Client confidentiality follows Georgia licensure laws. Information disclosure requires written consent except in imminent danger or legal mandate situations.
