Protecting Castles of All Sizes
At Castlewall Security & Video, we're not just about home protection; we're about the safety and enhancement of our customers' lifestyles. With experience in the security business since 2005, we understand that complete peace of mind means knowing that both your property and family are safe and protected from potentially hazardous events like fires, carbon monoxide, or floods.
Our Mission
Our mission is to provide top-notch security systems, camera systems, and home automation solutions that cater to the unique needs of each customer. We're committed to putting the security and well-being of each customer first, which is why we offer more than just burglar alarms for home invasion. Our team of professionals is dedicated to providing exceptional customer service, ensuring that our customers receive the best possible solutions for their homes and families.
Security Systems
We offer a wide range of security systems solutions, including motion detectors, wireless remotes, smoke detectors, carbon monoxide detectors, temperature sensors, flood detectors, medical alert detectors, and more. Our customized home alarm systems are designed to fit every need, providing you with the ultimate peace of mind.
Camera Systems
In addition to our security systems, we also offer custom home surveillance solutions that will notify you of important events when they occur. With our security cameras, you can remotely monitor any room in the house from a laptop, smartphone, or other web-enabled device. We can even set certain cameras to send video alerts so that you'll be notified immediately when important events occur, like when a child gets home from school.
Home Automation
Our home automation solutions are designed to enhance your lifestyle, providing you with a well-organized home network that adds value to your property. From structured wiring to smart home devices, we can help you create a seamless and efficient living space that suits your needs.
Why Choose Us?
So, what makes us different from other security companies in the area? At Castlewall Security & Video, we're dedicated to putting our customers first, providing personalized solutions that cater to their unique needs. Our team of professionals is committed to delivering exceptional customer service, ensuring that you receive the best possible solutions for your home and family.
Get in Touch
Contact us today at (317) 218-1007 or (800) 738-0258 to learn more about our company and the services we offer. Whether you're looking for a customized security system, a home surveillance solution, or a smart home automation system, we're here to help.
Customer Reviews of Castlewall Security
Excellent Customer Service
The majority of customers have praised Castlewall Security for their exceptional customer service. Many reviewers have mentioned the names of specific employees, such as Matt Powell, Andrew Rathsack, and Eric, who have gone above and beyond to provide excellent service. These employees have been described as responsive, dependable, and pleasant to work with.
Reliable and Efficient Service
Several customers have reported that Castlewall Security has provided them with reliable and efficient service. Issues with security equipment have been quickly resolved, and the company has been responsive to customer needs.
Positive Experiences
Many customers have reported positive experiences with Castlewall Security, citing the company's professionalism, promptness, and affordability. Some reviewers have recommended the company to others and have expressed satisfaction with their overall experience.
Negative Experiences
However, a few customers have reported negative experiences with Castlewall Security. Some have complained about deceptive business practices, such as being locked into contracts without their knowledge or consent. Others have reported issues with defective equipment or poor communication from the company.
Issues with Contracts and Billing
Some customers have reported issues with contracts and billing, including being locked into contracts without their knowledge or consent. Others have complained about the cost of service calls and monitoring fees.
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