Business Details
50+ Years
experience
Your Trusted Insurance Partner in Elmsford, NY
Founded in 1948 by Joel Palmer and Joseph P. Tanno, our agency has remained family-owned and operated for over seven decades. We prioritize relationships over transactions, ensuring clients receive personalized attention from experienced professionals who treat them like family rather than policy numbers. Our team brings 125 years of combined industry expertise, focusing on transparent communication and tailored insurance solutions. Unlike traditional agencies, we eliminate barriers by offering direct access to agents during business hours without voicemail systems or intermediaries.We act as insurance advocates, guiding clients to optimal resources when direct solutions aren't immediately available. Our commitment to ethical service is reflected in our mission statement: treating clients the way we ourselves would want to be treated. As preferred representatives for major carriers like The Hartford and Travelers, we simplify insurance procurement by offering comprehensive personal, commercial, and life insurance services under one roof. This approach saves clients time while ensuring coverage aligns with their unique needs rather than generic market offerings.
Services
Home Insurance
Auto Insurance
Commercial Insurance
Life Insurance
Personal Liability Insurance
Details
- Year established: 1948
Highlights and features
- Family-owned since 1948 with 125 years of combined insurance experience
- Preferred representatives for major carriers like The Hartford and Travelers
- Direct agent access during business hours with no voicemail systems
- Tailored insurance solutions prioritizing client needs over generic policies
- Act as insurance advocates guiding clients to optimal resources
Services
Home Insurance
Protect your home against fire, theft, and damage with customizable policies. We offer comprehensive homeowner's insurance tailored to individual needs, including liability protection and coverage for personal belongings. Our agents help clients navigate policy options to ensure adequate protection for their most valuable asset while avoiding unnecessary expenses.
Commercial Insurance
Safeguard business assets from lawsuits, property damage, and employee-related risks. Our commercial insurance solutions include liability coverage, workers' compensation, product liability, and business interruption insurance. We work with companies to create customized risk management strategies that protect operations while supporting long-term growth and compliance requirements.
Life Insurance
Secure your family's financial future with term, whole, or universal life policies. We represent over 30 nationally licensed carriers to provide options that match individual needs, whether for income replacement, estate planning, or legacy creation. Our agents explain policy details clearly to help clients make informed decisions about long-term financial protection.
Auto Insurance
Comprehensive auto insurance protecting against accidents, theft, and vehicle damage. We offer policies with customizable coverage levels for liability, collision, and comprehensive protection. Our agents compare options from multiple carriers to find cost-effective solutions that meet state requirements while providing adequate protection for drivers' specific needs.
Personal Liability Insurance
Supplemental coverage protecting against significant financial loss from lawsuits or claims. We provide umbrella liability policies that extend beyond standard home or auto insurance limits. This service helps clients protect personal assets from unexpected legal judgments while offering peace of mind through comprehensive risk management solutions.
People
Joel "Skip" Palmer
President
Third-generation insurance professional leading Palmer Tanno Agency with 35+ years of industry experience. Focuses on maintaining family values while implementing modern insurance solutions. Holds advisory board positions with major carriers.
John Burke
Vice President
25-year insurance veteran specializing in commercial risk management. Oversees business insurance operations and client relations. Holds multiple industry certifications including CPCU designation. Active in local business development initiatives.
Greg Tanno
Treasurer
Certified life underwriter with expertise in estate planning and retirement strategies. Manages life insurance division and investment products. Serves on insurance industry ethics committees. Holds FINRA Series 6 and 63 licenses.
Gail Beale
Customer Service
15-year agency veteran handling policy administration and claims coordination. Focuses on client education and policy reviews. Maintains high client retention through personalized service approach. Holds Chartered Property Casualty Underwriter designation.
Dolores Solano
Customer Service
Experienced insurance professional specializing in personal lines policies. Assists with home, auto, and umbrella liability coverage. Provides bilingual Spanish-English support. Holds New York State insurance license with perfect compliance record.
Questions
What makes Palmer-Tanno different from other insurance agencies?
We prioritize relationships over sales, offering direct agent access during business hours with no voicemail systems. Our 125-year collective experience ensures personalized solutions rather than generic policies.
What insurance products do you offer?
We provide home, auto, commercial, and life insurance solutions. Our preferred carrier partnerships with companies like The Hartford and Travelers allow comprehensive coverage options in one location.
How long have you served the Elmsford community?
Since 1948, we've been family-owned and operated in Elmsford. Our third-generation leadership continues the original founders' commitment to local clients and businesses.
Can you help compare insurance options?
Yes, we act as your insurance advocate by comparing policies from multiple carriers to find cost-effective solutions tailored to your specific protection needs.
What are your office hours?
We maintain traditional business hours but recommend calling ahead for urgent matters. Our agents prioritize live assistance during operating hours without automated systems.
Which insurance carriers do you work with?
We're preferred representatives for major carriers including The Hartford, Travelers, Kemper, and Progressive, giving clients access to competitive policies from trusted industry leaders.
