Business Details
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services
Comprehensive Mental Health & Addiction Treatment in Syracuse
At Helio Health, we have dedicated ourselves to transforming lives through comprehensive treatment for mental health and substance use disorders. Our approach combines clinical expertise with compassionate care, prioritizing individualized recovery journeys that address the whole person rather than just symptoms. As a Certified Community Behavioral Health Clinic, we coordinate care across services to ensure seamless support for individuals at every stage of recovery. With programs spanning detoxification, inpatient rehabilitation, outpatient treatment, and crisis intervention, our team of accredited professionals delivers evidence-based care tailored to each patient's unique needs. We serve diverse populations across Central New York, including specialized support for postpartum women, families, and underserved communities. Through our Training Institute, we cultivate the next generation of addiction treatment specialists while maintaining rigorous standards of care through continuous staff development.Our crisis center operates 24/7, providing immediate assistance for mental health emergencies and medication-assisted therapies. Helio Health's commitment to innovation is reflected in our holistic treatment philosophy that integrates housing services, family support, and community reintegration programs. We measure success by the 20,432 lives positively impacted in 2024 alone, demonstrating our effectiveness in combating addiction and mental illness. As a nonprofit organization with Federal Tax ID 47-4502278, we maintain transparency in operations while advocating for policy improvements through initiatives like the Surgeon General's Report on Alcohol, Drugs, and Health.
Services
Inpatient Detoxification
Inpatient Rehabilitation
Outpatient Treatment
Crisis Intervention
Substance Use Counseling
Mental Health Therapy
Opioid Treatment Program
Gambling Addiction Counseling
Family Support Services
Community Outreach
Highlights and features
- We offer 24/7 behavioral health crisis care with immediate medication-assisted treatment options
- Our Certified Community Behavioral Health Clinic status ensures coordinated, comprehensive care
- Specialized programs for postpartum women and families affected by substance use disorders
- We provide evidence-based outpatient treatment with low-threshold buprenorphine programs
- Our training institute develops certified professionals in substance use treatment
Associations and certifications
- NYS OASAS
What people say
Life-changing recovery programs
24/7 crisis support available
Compassionate professional staff
Effective family counseling services
Successful postpartum treatment program
Services
Inpatient Detoxification
Our NYS OASAS-certified withdrawal and stabilization services provide 24/7 medical supervision for managing mild to moderate substance withdrawal symptoms. Individual and group counseling complement medical care in a safe environment with average stays of 4-6 days. Priority placement is given to high-risk individuals including pregnant women and parents facing custody issues.
24/7 Crisis Center
Helio Health's round-the-clock behavioral health crisis care offers immediate treatment for mental health emergencies and substance use acute needs. Services include triage assessment, medication management, peer support, and safety planning with stabilization available for up to 24 hours. The center serves all ages across five New York counties.
Outpatient Treatment
Our outpatient programs provide flexible, evidence-based treatment through individualized plans that include counseling, peer support, and family services. The Rochester Outpatient clinic offers low-threshold buprenorphine treatment and methadone services with sliding fee scales available for income-eligible patients seeking long-term recovery support.
Gambling Addiction Program
Specialized treatment for gambling disorders combines individual and group counseling with financial management training. Our Medicaid-accepting program develops relapse prevention strategies through cognitive-behavioral techniques and family counseling sessions to address the psychological aspects of addictive behaviors.
Certified Community Behavioral Health Clinic
As a CCBHC, we coordinate comprehensive mental health services across treatment modalities while connecting patients with primary care, housing, and child welfare systems. This model ensures holistic care integration for individuals with complex needs through our network of specialized treatment centers.
People
Kathleen Gaffney-Babb
President & CEO
Kathleen Gaffney-Babb leads Helio Health's strategic vision as President & CEO, directing comprehensive mental health services across New York State. With decades of behavioral health leadership experience, she oversees clinical operations and organizational growth while maintaining accreditation standards.
Lisa Mancini
Executive Vice President & COO
Lisa Mancini serves as Executive Vice President and Chief Operating Officer, managing day-to-day operations of Helio Health's treatment facilities. Her leadership ensures quality service delivery across inpatient, outpatient, and crisis intervention programs throughout Central New York.
Dr. Ross Sullivan
Executive Medical Director
Dr. Ross Sullivan provides medical oversight as Executive Medical Director, ensuring evidence-based clinical practices across Helio Health's addiction treatment programs. He supervises medical staff and develops protocols for medication-assisted therapies in both inpatient and outpatient settings.
Katie Weldon
Chief Clinical Officer
Katie Weldon directs clinical programming as Chief Clinical Officer, developing treatment methodologies for substance use and mental health disorders. She oversees counselor training and ensures therapeutic approaches align with current research and accreditation requirements.
Jeffrey Justice
Chief Financial Officer
Jeffrey Justice manages Helio Health's financial operations as Chief Financial Officer. He oversees budgeting, grants management, and financial sustainability initiatives while ensuring compliance with federal and state funding requirements for nonprofit behavioral health services.
Questions
What mental health services does Helio Health offer?
We provide comprehensive treatment for depression, anxiety, and other mental health disorders through individual counseling, group therapy, and medication management in both inpatient and outpatient settings.
How can I access 24/7 crisis services?
Call our Crisis Center at (315) 434-5333 anytime for immediate assistance with mental health emergencies, substance use crises, or medication-assisted treatment needs.
Do you accept insurance for addiction treatment?
We accept Medicaid and most major insurance plans for substance use treatment programs, with sliding fee scales available for income-eligible patients seeking care.
What outpatient treatment options are available?
Our outpatient programs include low-threshold buprenorphine treatment, counseling sessions, peer support groups, and family therapy with flexible scheduling Monday through Saturday.
Are family members involved in treatment?
Yes, we incorporate family counseling and support services into treatment plans to address relationship dynamics and promote long-term recovery success.
How do I make a donation to Helio Health?
Donate securely online through our encrypted portal or mail checks payable to The Helio Health Foundation at 518 James Street, Suite 200, Syracuse NY 13203.
