Business Details
36 Years
experience
Emergency
services
Trusted Home Services in Boxborough, MA
Papalia Home Services has been serving the Boston Metro West Area since 1990, establishing itself as a trusted provider of plumbing, HVAC, electrical, and drain cleaning services. With over three decades of experience, our fully trained technicians deliver reliable solutions using the latest technology and fully stocked trucks. Recognized as Angies List Super Service Award winners for 10 consecutive years, we prioritize 24/7 availability, transparent pricing, and lasting results. Our team of certified professionals specializes in residential systems, addressing everything from emergency repairs to comprehensive installations.We maintain industry certifications including Trane Comfort Specialist, Mitsubishi Diamond Elite Contractor, and ACCA membership. Committed to community service, we donate plumbing work to those in need and participate in mission trips. Headquartered in Boxborough, MA, we serve over 15 towns including Acton, Concord, and Lexington, combining technical expertise with personalized service to meet homeowners' needs.
Services
Plumbing Repair
HVAC Installation
Electrical Services
Drain Cleaning
Emergency Repairs
Water Heater Services
Sewer Line Repair
AC Maintenance
Boiler Repair
Fixture Installation
Details
- Year established: 1990
Highlights and features
- 30+ years serving Boston Metro West with certified technicians
- 24/7 availability for emergency plumbing and HVAC repairs
- Angies List Super Service Award winner for 10 consecutive years
- Trane Comfort Specialist with advanced diagnostic equipment
- Integrated home services covering plumbing, electrical, and HVAC
Associations and certifications
- Angies List Super Service Award
- Trane Comfort Specialist
- Mitsubishi Diamond Elite Contractor
- ACCA member
- Navien Service Specialist
What people say
Very pleasant and professional
Fast, professional and overall great
Explained the program clearly
Knowledgeable sales rep
Kept me informed during work
Services
Plumbing Repair
Our licensed plumbers address leaks, clogs, and system failures with lasting solutions. We repair water lines, drains, and fixtures while preventing future issues through advanced leak detection. Emergency services restore functionality during critical failures, minimizing property damage.
HVAC Installation
We install high-efficiency heating and cooling systems tailored to home requirements. Our technicians handle furnaces, heat pumps, and AC units with proper sizing and code compliance. Upgrades improve energy efficiency while ensuring year-round comfort for Massachusetts homeowners.
Drain Cleaning
Professional drain cleaning prevents backups using hydro jetting and camera inspections. We remove grease buildup, tree roots, and blockages while identifying structural pipe issues. Regular maintenance extends system lifespan and avoids emergency situations requiring costly repairs.
Electrical Services
From panel upgrades to emergency repairs, our certified electricians ensure safe electrical systems. We handle modern demands like EV charging stations while addressing outdated wiring hazards. Thermal imaging diagnostics identify hotspots before failures occur.
Emergency Repairs
Available round-the-clock for urgent plumbing, HVAC, and electrical issues. Rapid response teams carry common replacement parts to resolve problems during initial visits. Emergency services prioritize safety during heating failures, water leaks, and electrical hazards threatening household wellbeing.
People
Jim Papalia
President and Founder
Founded Papalia Home Services at 24 after discovering plumbing at age 17. Earned master plumber license quickly, expanded from a one-van operation to a multi-service company. Maintains focus on 24/7 response and community service through mission trips and donated work.
Questions
What areas do you service?
We serve Boxborough, Acton, Westford, Concord, Sudbury, Lexington, and 9+ other towns in the Boston Metro West Area.
Are you available for emergencies?
Yes, our 24/7 emergency service responds promptly to plumbing, HVAC, and electrical crises throughout Massachusetts.
What certifications do your technicians hold?
Our team includes Trane Comfort Specialists, Mitsubishi Diamond Elite Contractors, and ACCA-certified professionals with ongoing training.
Do you offer financing options?
Yes, we provide financing solutions to help homeowners manage essential home system repairs and replacements.
How can I schedule service?
Call 877-534-3343 anytime or use our online scheduling system for convenient appointment booking.
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