Business Details
Your Trusted Partner for Hotel Management Solutions
Odyssey Hotels is a Chicago-based hospitality company with decades of combined expertise in hotel ownership, management, and development. Our focus on sales, revenue optimization, and guest service has established us as an approved operator for leading brands like Marriott, Hilton, and Hyatt. We specialize in full-service hospitality management, including hotel development, construction oversight, and brand compliance, ensuring consistent quality across our Midwest portfolio. Our corporate team collaborates closely with property managers to identify revenue opportunities, implement property improvement plans, and maintain fiscal health while fostering employee tenure.Through customized sales strategies and cutting-edge revenue management practicesincluding daily forecasting, e-commerce integration, and market analysiswe drive top-line growth for our partners. Our commitment to excellence extends to staff training programs that emphasize accountability, measurable performance, and professional development. With proficiency in ground-up hotel development and renovation projects, we deliver exceptional returns on investment across all business cycles.
Services
Hotel Management
Sales & Marketing
Revenue Management
Hotel Development
Construction & Renovation
Brand Compliance
Operations Management
E-commerce Integration
Training Programs
Property Improvement Plans
Highlights and features
- We have over 50 years of combined experience in hotel operations and revenue management.
- Our team specializes in ground-up hotel development and brand-compliant renovations.
- We provide full-spectrum hospitality management services for Midwest properties.
- Our revenue strategies combine market knowledge with cutting-edge e-commerce integration.
- We maintain fiscal health through proven property improvement plans and brand compliance.
Services
Hotel Development
Our hotel development services encompass every phase from brand selection to operational launch. We manage preliminary concept design, navigate regulatory requirements, and coordinate construction teams to deliver market-ready properties. With expertise in brand standards and capital deployment, we ensure projects meet profitability goals while maintaining guest satisfaction through strategic location analysis and market positioning.
Revenue Management
We implement data-driven revenue management strategies tailored to each property's market. Our approach combines daily forecasting, competitive analysis, and e-commerce integration to maximize occupancy rates and average daily rates. Through weekly team meetings and performance tracking, we identify revenue opportunities while maintaining flexibility to adapt to market changes and seasonal demand fluctuations.
Brand Compliance
Our brand compliance services ensure properties meet and exceed franchisor requirements. We conduct regular audits, manage property improvement plans (PIPs), and maintain relationships with brand representatives to guarantee adherence to operational standards. This focus on compliance protects brand integrity while enhancing guest experiences through consistent service quality and facility maintenance.
Operations Management
We provide comprehensive operations management covering staffing, budgeting, and day-to-day hotel functions. Our corporate team collaborates with on-site managers to implement best practices, monitor financial performance, and maintain employee training programs. This structured approach ensures operational efficiency while fostering long-term staff retention and consistent service delivery across all properties.
Property Renovation
Our renovation services specialize in executing brand-mandated property improvement plans. We manage timelines, budgets, and contractor relationships to complete upgrades with minimal operational disruption. By leveraging established vendor networks and construction expertise, we transform aging properties into modern, competitive assets that meet current market demands and brand expectations.
People
Rachit Dhingra
Chairman and CEO
Rachit Dhingra leads Odyssey Hotels with strategic vision, overseeing portfolio expansion and corporate governance. His leadership focuses on maintaining high operational standards while driving profitability through innovative hospitality solutions.
Andi Wilbee
Vice President of Operations
Andi Wilbee manages daily hotel operations, ensuring consistent service quality across properties. With extensive industry experience, she implements operational efficiencies and oversees staff development programs to maintain Odyssey's service excellence.
Michelle Church
Corporate Controller
Michelle Church oversees financial operations, maintaining fiscal health through rigorous budget management and financial reporting. Her expertise ensures compliance with accounting standards and supports strategic investment decisions for property acquisitions and developments.
Craig Jeske
Director of Construction
Craig Jeske leads construction and renovation projects, managing timelines and budgets for property improvement plans. His technical expertise ensures all developments meet brand standards while optimizing capital investments for maximum returns.
Questions
What hotel brands does Odyssey Hotels partner with?
We are approved owners and operators for major brands including Marriott, Hilton, Intercontinental Hotel Group, and Hyatt Hotels.
What geographic areas do you serve?
Our primary focus is hotel management and development across Midwest markets.
How does Odyssey Hotels handle property renovations?
We manage complete property improvement plans (PIPs) with experienced teams handling timelines, budgets, and brand compliance requirements.
What sets your revenue management approach apart?
Our strategy combines market analysis, e-commerce integration, and daily forecasting to maximize occupancy and revenue potential.
How do you ensure consistent service quality across properties?
Through regular audits, staff training programs, and corporate oversight of daily operations and brand compliance standards.
