Business Details
4 Years
experience
Emergency
services
Your Trusted IT Partner in Huntsville, AL
Travel Tech is an independent, veteran-owned IT Managed Services Provider headquartered in Huntsville, Alabama. Founded in 2022 through the merger of two established IT companies, we specialize in designing, implementing, and managing customized IT solutions tailored to clients' environments and industries. Our mission centers on building long-term partnerships through personal service, technical excellence, and 24/7/365 responsiveness. We prioritize integrity by recommending solutions aligned with clients' best interests, exceeding expectations through proactive support, and matching technologies to organizational needs.With expertise in cybersecurity, cloud services, and Microsoft 365 optimization, we serve businesses across the southeastern United States, including medical practices, law firms, manufacturers, and defense contractors. Our team of certified professionals delivers cost-effective, scalable IT infrastructure management, enabling clients to focus on core business objectives while ensuring data security and operational continuity.
Services
Managed IT Services
Cybersecurity
Cloud Solutions
Remote Monitoring
Microsoft 365 Optimization
Network Installation
Data Backup
VoIP Phone Systems
Strategic Consulting
Details
- Year established: 2022
Highlights and features
- We offer 24/7 proactive IT monitoring and threat resolution.
- Our team includes Microsoft 365 experts with industry-specific knowledge.
- We provide tailored solutions for medical practices, law firms, and manufacturers.
- Our veteran-owned team prioritizes integrity and client-focused recommendations.
- We guarantee rapid response times with local onsite and remote support.
What people say
Unmatched response time
Downtime is nonexistent
Expert advice
Reliable and trustworthy
Cost-effective solutions
Services
Managed IT Services
Travel Tech provides comprehensive IT infrastructure management through proactive monitoring, automation, and remediation tools. Our 24/7 services detect and resolve issues before they impact operations, offering both full outsourcing and targeted support options. Clients benefit from routine maintenance outside business hours and immediate access to a full team of certified experts.
Cybersecurity
Our cybersecurity solutions protect against data breaches and external threats through proactive vulnerability detection and compliance management. The team specializes in user protection strategies, infrastructure security, and industry-specific compliance requirements. Services include real-time threat monitoring, incident response, and implementation of security best practices tailored to each client's operational environment.
Microsoft 365 Optimization
As Microsoft 365 experts, we optimize cloud environments for enhanced security, collaboration, and productivity. Our services include migration assistance, workflow customization, and user-specific training. We help businesses maximize their Microsoft tool investments through tailored implementations that streamline workflows and ensure seamless adoption across entire organizations.
Cloud Solutions
Travel Tech offers customized cloud implementations that provide secure collaboration, automated backups, and scalable infrastructure. Our solutions combine on-site and cloud-based storage options with seamless integration capabilities. We design hybrid environments that balance cost-efficiency with performance requirements while maintaining strict data security protocols for businesses of all sizes.
Strategic Consulting
Acting as fractional CIOs, we provide technology roadmap guidance aligned with business objectives. Our consulting services include infrastructure assessments, growth planning, and technology investment recommendations. We combine industry expertise with client-specific insights to develop scalable IT strategies that support long-term organizational goals and operational efficiency.
People
Ben Crow
Managing Partner
Ben co-founded Travel Tech through a strategic merger of two successful IT companies. With deep industry experience, he focuses on client partnerships and technical innovation while ensuring service excellence across all client engagements.
Derek Gray
Managing Partner
Derek brings extensive IT leadership experience to Travel Tech's partnership. He shares responsibility for strategic direction and client satisfaction, emphasizing proactive problem-solving and long-term technology planning for business clients.
Brent Calvert
IT Director
As IT Director, Brent oversees client support operations and technical service delivery. He manages day-to-day client interactions while ensuring implementation of best practices across all managed IT services and support functions.
Sullivan Chan
Cabling Supervisor
Sullivan leads structured cabling operations, ensuring optimal network foundation installations. He specializes in designing and implementing physical network infrastructures that support current and future business requirements for Travel Tech's enterprise clients.
Dalton Bowden
Help Desk Manager
Dalton manages the help desk team, coordinating rapid response to client IT issues. He ensures efficient ticket resolution while maintaining high service standards through continuous process improvement and team development initiatives.
Questions
What industries does Travel Tech specialize in?
We serve medical practices, law firms, manufacturers, defense contractors, and technology companies across Alabama and the Southeastern United States.
Do you offer emergency IT support?
Yes, our 24/7/365 support team responds immediately to critical IT emergencies, with onsite assistance available in the Huntsville area.
How do you handle data security?
We implement proactive cybersecurity measures including threat detection, compliance management, and user protection strategies tailored to your industry requirements.
Can you manage existing IT infrastructure?
Yes, we integrate with and optimize existing systems while providing full replacement options for outdated or underperforming infrastructure.
What Microsoft 365 services do you offer?
We provide migration assistance, environment optimization, user training, and ongoing management to maximize security and productivity across your organization.
How are service requests prioritized?
Critical issues receive immediate attention through our 24/7 monitoring system, while standard requests follow SLA-defined response timeframes based on service level agreements.
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