Making the world a happier place, one pet at a time.
The Mac Ranch is a friendly and innovative technology company located in Durango, Colorado. For over 10 years, we have been dedicated to providing top-notch technology solutions to individuals and businesses in Southwest Colorado. Our team of certified experts is committed to delivering exceptional service and trustworthiness to our customers.
Our Services
At The Mac Ranch, we offer a wide range of services to meet the technology needs of our customers. Whether you need help with computer and phone repairs, sales, or support, we are here to help. Some of the services we offer include:
- Computer and Phone Repairs: Our certified technicians specialize in repairing Apple and PC products. We also offer data backup and remote support services.
- Computer and Phone Sales: Our knowledgeable staff can help you choose the right computer or phone that suits your needs.
- Tech Support: Our technical experts provide in-person and remote support for a variety of technological issues.
- Business IT Solutions: We offer managed services, networking, and email management solutions for businesses of all sizes.
- RC Hobby Store: We also carry a selection of remote-controlled vehicles and accessories for hobbyists.
Our Expert Team
At The Mac Ranch, we are committed to providing excellent customer service. Our team is made up of certified experts with years of experience in the technology industry. Here are a few of our team members:
- Matt Lee: Matt is our operations manager and is responsible for ensuring that our teams and processes run smoothly.
- Jon Patla: Jon manages the retail aspects of our business and is a seasoned expert in the technology industry.
- Dave Sessions: Dave founded The Mac Ranch in 2001 and has been instrumental in securing our partnership with Apple.
- Tylor Duncan: Tylor is one of our expert technicians and is always ready to help with any technical issues you may have.
- Kevin Latham: Kevyn is another of our expert technicians and is dedicated to resolving any technology issues you may have.
Community Involvement
At The Mac Ranch, we believe in giving back to the community that has supported us over the years. We are proud to be a part of the Durango community and are committed to supporting local organizations and events.
Get in Touch
If you have any questions or concerns about our services or products, please do not hesitate to contact us. We are proud to serve the people of Durango and the surrounding areas.
Mixed Reviews for The Mac Ranch
Sales Experience
The sales experience at The Mac Ranch was criticized by Percy OConnor, who described the salesperson as rude and unhelpful. On the other hand, the sales team was praised by Hendrina Halls and Victoria Whitaker, who found them to be kind and knowledgeable.
Repair Services
The repair services at The Mac Ranch received mixed reviews. Hendrina Halls had a positive experience, with her MacBook Air being fixed quickly and efficiently. However, Preston B. was disappointed with the repair service, feeling that they did not take the time to properly diagnose the issue and instead charged him for a repair that he already knew was needed.
Customer Service
The customer service at The Mac Ranch was praised by Victoria Whitaker, who was impressed with the persistence and problem-solving skills of KEVIN, a technician at the store. Rick Cobb also had a positive experience, thanking Matt for helping him troubleshoot issues with Apple Calendar and a third-party app.
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